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Urgent Care - Questions & Answers

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Is going to urgent care appropriate for suspected broken bones?

Answer

Anonymous

Yes. An urgent care visit can determine whether you have a broken bone, and brace it until you are able to see a specialist.

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What is an urgent care clinic?

Answer

YP Answers

An urgent care clinic is a medical service provider specializing in illnesses or injuries that require prompt attention, but are not life-threatening. They function as outpatient clinics offering a convenient alternative for those who either don’t have a primary care physician or need medical attention when their doctor is unavailable. Urgent care physicians can diagnose illnesses or injuries, provide outpatient treatment like stitches or medication, and refer patients for followup care or a specialist if necessary. Urgent care facilities may be part of a hospital campus or a standalone location....Read More

When should someone go to the emergency room instead of urgent care?

Answer

YP Answers

Anyone with a life-threatening condition should go to the emergency room or call 9-1-1. Urgent care facilities are not intended for anyone who needs medical attention as soon as possible. In addition, emergency rooms are staffed 24 hours per day, whereas urgent care facilities may not be open at certain times. A few examples of conditions which require emergency treatment include:
  • Signs of a heart attack or stroke - Heart attacks usually begin with chest or arm pain, especially around the left shoulder, along with shortness of breath, nausea and vomiting. Stroke symptoms include sudden numbness in the face, arms or legs, sudden confusion, trouble seeing or walking, and severe, unexplained headache.
  • Injuries with severe bleeding
  • Advanced stages of labor
  • Ingesting a toxic or severe allergy-inducing substance
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Can a child go to an urgent care clinic?

Answer

YP Answers

Yes, children can visit urgent care clinics for the same reasons adults would. Urgent care centers are good options for kids who need medical treatment when their pediatrician is unavailable. Some hospitals may have urgent care facilities specializing in pediatrics, but parents should be able to take kids to any urgent care facility they choose. However, it’s important that a child has a pediatrician whom they visit regularly and who administers the bulk of their care. Establishing a long-term relationship with a pediatrician through routine checkups is essential to a child’s optimal health....Read More

Are urgent care visits covered by health insurance?

Answer

YP Answers

Health insurance plans vary in terms of which types of treatment are covered and by how much. Most health insurance plans include coverage for urgent care visits, but that coverage might apply only to certain locations within a network. Your insurance plan should have information available about urgent care options and costs, either online, over the phone or within written materials. Some providers even have a hotline that members can call to discuss their symptoms with a medical professional. This person can then recommend the best treatment option based on your needs....Read More