I have been waiting for my parents' gravestone to be made and laid for 7 months. Noone will contact me or give me any dates. I wish I had read these reviews before hand. No one even answers the phone. Working with this company is a complete disaster.
The customer service with this company is second to none from the minute you walk through the doors you know you've made a great choice , the staff is very caring and prompt there word is gold and the selection is great. I will recommend this company to anyone wanting to memorialize there loved one , you will not find a better monument company in Orlando
Amazing! Did exactly what we needed at an great price! Couldn't be more satisfied with their quality service!
Over fifteen months have passed since my sisters death and yet no marker on the grave. The family gravesite already had a blank granite marker on her grave so all SD had to do was engrave her name and birth/death dates. They picked up the stone immediately and created the sample of what would be engraved. We've not heard from them since. Phone calls: you have to leave a message and no one ever calls back. You stop by to see the mgr, Shane. He's never there. You ask the other employees to have him call. It never happens. We are STILL waiting. I spoke with staff at the Cemetary . Every one said our experience is the norm from SD. They highly recommended we pick up the marker and take it elsewhere. I'm in the process of doing that.