I really tried to give this shop a chance. I love Korean cosmetics, and as a faithful buyer of skin care products, I regularly follow many blogs about them to know as much as possible. The shop's appearance and lineup looks decent and seemly (and in H Mart too where you can get your Korean goodies), but don't let that fool you. The owner doesn't know crap about what she's selling. She only pushes for you to buy the priciest cosmetic she has available, even when you specifically tell her your skin conditions beforehand. I have problems with my oily skin, and yet she offered me what I would later find out to be a skin essence tailored for people with especially dry skin. I had to go to my dermatologist for problems that arose with skin flaking and peeling for weeks. And this isn't just me: my best friend who visited the store was also given a cosmetic that not only did not fit her needs but also harmed her skin. Clearly, the owner is not a professional: she doesn't seem to know what she is selling and only knows the price tags. Moreover, the owner is stingy if not straight up deceitful with her shop "reward" points. I came to the store knowing what to buy with my points because I had a set amount, only for her to purse her lips and tell me I had less. She was lying because when I went home I counted my receipts, and the store points I had in mind were correct. To top it off, the owner is rude and gives you major stink eye for refunds/returns. She was almost a completely different person when I wanted a refund. A total suckup when you buy, a complete hater when you want to return.I also did some research and found out that this shop isn't even an official branch of Cosmetic World™. It's a shop that plagiarizes its name and only adds "Shop" to it. Weird, bootleggy, and altogether dishonest if you ask me.