San Diego, CA Auto Insurance

Cheap company, cheap customer service. Bought a new car 3 months ago, they are asking me for service records, the car is not due for an oil change until 5000 miles, it only has 1700 now. The broker where I bought the insurance send pics of the odometer, they still don't believe the mileage. What else do they want? I'm changing my insurance as soon as possible.

This is got to be one of the worst insurance companies I've ever had to deal with they want you to spend money out of pocket when you get into an accident with somebody else who has Anchor General Insurance it's just the worst experience I got into an accident on January 29th and it's taking this long which is now March 21st to even get anybody to respond so I would not go with these people with any shape or form this is got to be one of the worst insurance companies out there

We were driving south of baja and heard about Bajascape from friends in Mexico, we had an accident during our trip and they gave us the best assistance we could think of. The website is super user friendly and when your policy expires they send reminders also they feature a blog where you can find great recommendations for restaurantes, B&Bs, campings sites ... the list goes on

Favorite website for Mexican auto insurance, great service and lowest prices for the best coverage plus they have a blog with all the happenings in northwestern Mexico..

just got this policy 6 months ago. went up $70. r u kiddn me my payment from $95 to $168. and no, i didnt get any traffic tickets or acxidents. taking my business else where. anchor sucks

Very good website to help you through the mazeof insurance options. You can see all that's available to help save on your insurance expenses...and it's Free!

Wish there were an option for NEGATIVE STARS! They don't deserve even one star!On July 25, 2016 our company vehicle was struck by another vehicle who's driver was insured by Anchor General Insurance Company. A Claim was filed on 7/26/2016. We obtained estimates of the damages, which averaged around $6800 dollars. Anchor General was UNRESPONSIVE! Claims department would not answer phone calls, nor would they return messages! In September, we filed a claim against them with the California Department of Insurance. Anchor finally responded, stating they couldn't reach us. They accepted fault and sent out MEGA Appraisers, who estimated the damages at $835, seriously? Shame on Mega appraisers for working with Anchor to fraud innocent victims! At the end of Sept 2016, we received a check for $835 dollars and they stated they would cover a rental while I truck was in the shop. October 2nd, 2016 We took the check for $835 and the damaged truck to our local Auto body repair shop. We obtained a rental truck as authorized per D. Williams with Anchor, but we would have to pay for it and submit a receipt for reimbursement. The auto body shop would call weekly, if not daily to get repairs authorized. After ONE month, the repairs were NOT completed on our truck, but we could no longer accumulate the high cost of the rental. Our truck was drive-able, but not usable to make deliveries etc. On December 2, 2016 another claim was filed with the California Department of Insurance. Many calls, faxes, emails have been made by us and the auto repair shop. Anchor General still refuses to respond. FACTS, our truck remains unrepaired, we are out thousands of dollars in loss of use. DO NOT USE THIS COMPANY! They should not be allowed to stay in operation.VICTIM OF ANCHOR GENERAL INSURANCE!

Sadly, I HAVE to put a star when in reality they should be down in the negatives. They lie about your claim status and give you the runaround. They don't do follow ups to cases as they are legally entitled to do so. Told me CHP was investigating case...after 4 months...no one answers or returns calls. Called CHP (LA) to conduct my own investivation, and CHP has never spoken to them. This company does not act in good faith. #SCAM

So far I haven't had any issues with these people, my complaint is that in order to make a payment online, you have to have a "real" computer, ex: lap top, regular computer, etc. Then they only accept certain browsers. You cant use your phone to make a payment. How many people have a real computer these days? Almost everyone has a phone, which is more convenient to make a payment. After reading all the reviews, I am going to search for new insurance. I hope I never have an accident because apparently this company really sucks at helping their customers when you need them.

If I could give them 0 stars I would! They are a horrible company and very unprofessional and disrespectful. I had a 6 month payment plan or installments and the entire time they have been very condescending and inconsistent. Anytime I had an issue with them switching my payment amount every month, I'd call them to get resolution and they'd be extremely rude as is they're paying me or something. The last straw (hence this review) was them still charging my account AFTER I canceled and overdrafting my account and when I called them and asked them to make the adjustment they started getting rude! I wish I could remember the guy's name because I'd definitely give him the spotlight he so desperately desires. I asked them to refund my money just as they'd taken it because the had sent the confirmation of cancellation BEFORE the due date they told me they didn't do anything wrong and it's not their problem. I wonder how they'll feel when I get my lawyer involved!