Called on a Wed afternoon and explained the problem. Got an instant quote and set up an appointment for the next morning. They called ahead of their expected arrival time and said they would be on time. They arrived as promised. Set up very quickly, made the repair, checked their work, and cleaned up after themselves. Very polite and professional crew. One of my best home repair experiences. Would recommend them to everyone.
Unfortunately these guys don't show up and don't think to call when they are not showing up. When I called because they were late to confirm if they would be showing up, they just said "sorry, we are on another job". They didn't even try to make it right or assure us that they would be there. They were a no show and could not have cared less about the inconvenience. When I was trying to set the original appointment, they kept wanting to put me on call so they could show up when they were on this side of town. I finally said that I need to set an appointment and would be happy to wait for a date that they could be available as long as we both had an appointment and I knew to be here. I showed up and they did not without any form of concern that they did not make it.
Prompt, efficient, professional, friendly, and honest. Fixed my damaged track, replaced my rollers, and even offered to upgrade my rollers for a little bit extra. Completed everything in less than an hour. Very impressed and would highly recommend to everyone.
Honest, prompt, efficient and professional. Our old sliders are like new again and at a reasonable cost. Thanks, Michael.
Fixed the failed rollers, and it was like a brand new door in less than an hour. Happy that they made the trip to Leesburg to help me out.
Michael was prompt, professional and friendly. He replaced the rollers on my sliding glass door and did a great job. He also was good about getting back with me on the phone at the times he promised he would. I would recommend him to any and all.