I don't know how to tell you what a service you did for me, and especially my friend, who is fighting a long fight against cancer. I called last weekend and spoke to the most wonderful woman, telling her I wanted some special flowers for my friend, and I needed delivery that day. She told me the last delivery had already gone out and in fact the delivery man was about to leave for home, BUT, she would ask him if he would deliver them. At first the delivery man said yes he would, since the hospital was on his way home. It turned out it was not on his way home, but he offered to deliver them anyway! This marvelous lady led me through the online catalog, offering suggestions, asking me a question or two and told me she knew exactly what I needed. I told her my favortie color was orange. Within just a few hours, the magnificient roses were delivered to the bedside of my friend and I had pictures from her and all her friends (my friends also) from their cameras (they had all gathered for our 40th HS reunion, my friend suffered covulsions at the event, as the cancer had spread to her brain). They were bragging on how beautiful the roses were and how they had never seen roses that color, orange, with a big orange ribbon around the vase. They were PERFECT! My friend is now out of the hospital and when I talked to her yesterday she said the roses looked the same as they did when they arrived! She spoke on and on about how jealous her girlfriends were of them (!) and I could see her in my mind smiling thru the phone. She told me the flowers changed the mood for everyone. I have done business with you fine people for several years now and I will never change florists. I cannot thank you enough for your professionalism, dedication to customer service and that sweet lady's help when I, along with my friend, needed her the most! The genorosity of the delivery man goes without saying. God bless you all and know you have added some joy to a tremendous woman who deserves roses every day of her life. She raised 5 boys alone and has never asked for pity or help, except prayer. Those roses made her bleak hospital room radiant and gave her so much happiness, me too. I wanted to call and thank these two people personally, but I thought I might break down. Please never change. Ken H Edinburgh, IN
I recently ordered a fruit basket from this florist by calling the Orlando location direct phone number. I had a list of specific items to put in the basket among the fruit. Kitty accommodated my request and more! The recipient was so delighted, that he e-mailed me a photo of it. What a beautiful masterpiece---heavy and chock full. The recipient and I both plan to use Mel Johnson's Flower Shoppe again. A well-deserved five-star rating indeed! Thank you for a job well done!
One hour of placing my order it got delivered and i received a delivery confirmation right away! I was impressed with their customer service and arrangement came out beautifully. I will be ordering from them again.
I have received several arrangements from Colonial Florist over the years. They have all been beautiful. I received an anniversary arrangement on 5/8/13. Today is 5/17/13 and they still look good!!!
Excellent service, very professional..delivery was on time, the flowers were in great condition. Never been inside the store, only made a phone call and they followed through with their service
The arrangement of roses you delivered for me was absolutely awesome. My wife sent a picture and said it was the best arrangement she has ever received. You guys are great!
Called in & spoke with someone wonderful enough to help me get the flowers I Needed for my anniversary in the very short amount of time I Needed them Thanks so much Again
Sad to see any bad reviews been ordering since 2009 2x a year, also for wedding we still talk about the flowers and always get great service,,its my #1 florist in o town
I ordered flowers for a funeral that had to be there in 1 hour and they not only got them there on time but what a great job tytyty I will buy again
I've used this business a couple of times and both with good results. On time and flowers always fresh. Good job!!!