I have been going Kind Optical for a long time!! Dr. Merkle gives the best eye exam. Her exams are extremely thorough and you never feel like a number because she takes her time. She is also wonderful with kids! The front staff is knowledgeable and friendly. You feel like you are part of the family there. The frame selection is great. They have fun and unique eyeglasses but if you are on a budget they also have great inexpensive packages. I am so glad I have such great place to go too. Thank you Kind optical!
I think they could do better when it comes to monthly schedules for people who really need to make appointments right away and there manager Renee could be more positive attitude towards customer complaints
The customer service is awful,they don't greet you when you walk in. Michelle is always eating and drinking soda at the front desk. But the doctor is knowledgeable.