Had my two dogs boarded there for 5 days dogs came home with kennel cough. My dogs had all shots 3 weeks before being brought there. Manager said they had no calls saying there were any sick dogs. I took my dogs to vet this morning he told me they had to have gotten the illness there. This is a very contagious illness for dogs. Another 200.00 on top of the 365.00 to have them boarded there. Pet owners beware .
13. Pet University 3
727 W Glendale AveMilwaukee, WI 53209
Very dirty facility. They do not pay attention to the dogs as much as they should. Dogs are left unsupervised all the time. Lots of dogs getting hur…
3332 N 79th StMilwaukee, WI 53222
Very dirty facility. They do not pay attention to the dogs as much as they should. Dogs are left unsupervised all the time. Lots of dogs getting hurt/ dying at this place. DO NOT bring your dogs here!
Very unhappy with Pet-U at the moment. I called the Milwaukee location on 11/27 and set up an appointment to have our dog evaluated for a board and train session on 12/18. The male employee I spoke with took my credit card number over the phone as you have to pay in advance and told me everything was all set and that they would have a receipt for me on the day of the appointment. Went there today for the appointment and was told by a female employee that they had nothing scheduled for us and no record of an appointment ever being made. This is after I called last week to confirm the appointment and was told by a male employee that everything was set and good to go. The female employee today offered no apology, no explanation, nothing, and I was spoken to like my being there I was an inconvenience to her. I requested that the employee have the owner call me personally within the next 48 hours as I am very unhappy with our experience and how we were treated. Should he do so and offer an acceptable apology and solution for what has happened I will be more than happy to write and updated review. Until then I am now left to call my bank and cancel the card number I originally gave them as I have concerns about their employee taking my card number and not processing it for the training appointment as they stated they would.
Please don't take your dog to trim time in
It's a real pity that this business isn't run better as it could be great. Relatively new with good growth potential. However, poor accounting systems that are all over the place little to no professional management hurt the business. High turnover means you never know who will be watching your dog and frivolous spending takes away from newer nicer facilities.
NEVER GO TO TRIM TIME! I have been reluctantly taking my four dogs to Trim Time for grooming for years. They are usually a little rude when making appointments and picking up the dogs. Never very friendly, but I can't find a better place near me for the price. Getting four dogs groomed every few months is expensive. This past Saturday I lost track of time, and forgot to pick up my dog on time. The only one I had groomed was the oldest, who is blind and diabetic. I was supposed to have picked him up at 4:45. At 5:05 the clerk called me and was incredibly rude, saying that he would have to stay until Monday. Without his meds! I was very apologetic and begged her to stay, that I would be there in ten minutes and would pay her cash to stay the extra time. She was very condescending and reprimanding and would not agree to stay. She said she would call her manager to discuss it with her. While she was doing that, I jumped in the car and drove there as fast as I could. I didn't even put on shoes, which she later insulted me about. She called me back while I was driving to tell me I'd better be there by 5:15 exactly or she would lock up. i was speeding already and might not make it until 5:17, but she didn't care! By that time I was screaming and telling her that if she left my dog would die before Monday, and I'd have to call the police. She was relentless in her lecturing of me. I've never, ever been treated so rudely by any business in my life. TRUST ME! TAKE THE TIME TO FIND A BETTER PLACE FOR YOU DOGS!!!