*** READ TO THE END AND CHECK OUT PICTURES ATTACHED TO THIS REVIEW ***I hired Monster Grass about two years ago and as of this past June 8th I was still having to deal with issues. Hiring them was by far the worst decision I made regarding a home improvement project. There is no accountable supervision or work detail at Monster Grass, starting from the owner and the three different “forman / supervisors” that were sent to my home. None of them were respected and had very little knowledge regarding the work they were set to execute, they relayed and blamed everything on their own installers.What they don’t get is, I paid what they asked me in full, but for a brand new and professionally installed artificial turf, not for a patched and repaired job since day one, so having to come back over and over to fix the same issues they created consequence of their lack of professionalism, craftsmanship and supervision, is not a favor to me, they should be appreciative they were given the chance to make it right several times. I contacted others in the trade as well as the turf manufacturer in California, not to my surprise, it had a disappointing outcome. The turf manufacturer reviewed my pictures (SEE PICTURES ATTACHED TO THIS REVIEW) and acknowledged the issues are installation related and they are voided by the warranty. They suggested to reach out back to the installer and have them fix the issues.WARNING, during my research I learned about three ex-Monster Grass clients that had similar issues, going as far as seeking legal action against Monster Grass. Do your homework and educate yourself on the basic knowledge about what you are trying to achieve so you can better detect whether the company you are about to hire is as unprofessional and dishonest such as this one and what all they care about is the next job not the job they already got money for and have to finish it promptly and professionally. Best of luck!
We have been under construction for months out here and I've been dealing with contractor after contractor, being more disappointed than not by most…
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I love my new backyard!! It looks very nice and I don’t have to worry any more major maintenance or muddy feet. Tony and his crew did an amazing job and finished the job before expected.
Turf Tech Pros were Professional, Knowledgeable and extremely responsible. They went above and beyond for us when they didn't have too and we are beyond appreciative. Our lawn and driveway are now a dream come true.