Austin, TX Pet Stores

They took good care of my dogs when I brought them here. I am happy that I was able to find out about this place. Really amazing.

I got my dwarf hamster, Potassium, from this shop and he was the sweetest little guy. He sadly passed from old age (age four, very rare) and he came already trained to use a litterbox, didn't bite, wasn't skittish, all at age six weeks. They're workers are so sweet and helpful, and its always the same people so its good to see a familiar face every time you go inside. Zookeeper is obviously so family-oriented and that's what I like. As for the scenery, its spectacular. They have screeching cockroaches, tarantulas, snakes, and A SLOTH. Yes, a real sloth! I share her name, Sophia. My overall review is spectacular. I cannot see a single con with this shop. Amazing!

I support local businesses whenever possible but I think they may be going out of business or don’t care to show up to work to be in business. I went there today during business hours to get Orijen brand dog food and they were closed. Open sign off and door locked. I had to resort to petsmart but now discovered that Amazon carries Orijen with Prime free 2-day shipping. I won’t be going back here, sad.

Trevor Thank you so much for being so kind to my service dog and I. Ordering his special food, delivery service and shipping to another state when having a hard time finding a realtor. Your store is the best.

I think I was razzle dazzled by an employee. He said there was something wrong with my tank water. They never have problems with their fish,and he had check his tank waters levels. I bought 5 fish them 3 are the Glo tetras, and 2 neon tetras. The issue I am having is the 3 tetras died on me. I have has them for less than a week. The other 2 are thriving well with my other tetras. I have 1 betta. I brought in the water to be tested. He claimed my Ph was too high. My water read 7ph the dark blue, and my ammonia was a hint of yellow says it was too high, my nitrates and nitrites were blue and light yellow. My understanding is those are actually good readings not bad. Yet he told me they weren't. Then he kept saying "We don't give refunds." It didn't matter if my fish died or not. Bottom line they weren't going to fix it. I spent $10.99 a piece for those stupid fish. I will not buy any fish from them again. I will tell everyone that I know in my neighborhood, and who ever I run into wanting to buy fish not to shop their for fish. At least it other places I have purchased fish they worked with me. I have had tanks for 35 years and I know how to take care of fish. I bought 3 fish from there and they lasted less than a week. Worst $33 dollars spent. Never again!

Absolutely adored this pet store! Clean appearance, great atmosphere. Everything was reasonably priced. Very friendly staff! The girl I talked to had great insightful recommendations. We will definitely be coming back!

They have the best marine tank accessories and fish I've seen in town. They also breed and sell conures, cockatiels, and other parrots. The owner is very good at raising her birds to be sweet and sociable. They obviously love animals.

I am a regular at this pet store; the staff is well educated, pets seem healthy & happy, & the prices are very reasonable.

My first visit to this new HEALTHY pet food store in South Austin was very pleasant. The nice young couple are stocking a variety of healthy food which will save you money in the long run with less vet bills!I am glad to see a HEALTHY pet store in S Austin!