What to Know About: Roofing »
Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
10632 Watterson TrlLouisville, KY 40299
From Business: Hensley Guttering has been serving the Louisville Area for over 45 years. We specialize in gutters, gutter covers, roofing and windows. Whether you need an entire…
6007 Pageant WayLouisville, KY 40214
I received a call from these guys to my cell phone. When I answered they asked who I was. I replied that you called me and asked who they were. At t…
Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
Since solar installations are powered by the sun, they are typically installed on the roof of a home. Below are some facts to cons…
Roofers, roofing contractors, and roofing companies are similar in that they all focused on the care of your roof, but they differ…
I was shopping for a roof and i called the 3 biggest roofing companies in Louisville their tv ads looked very good but i really regret it. They just sent me a bunch of salesmen who didn't even listen to my needs, they were only interested in making their commission selling me a roof. I'm so glad i called Rene , he really explained to me everything i needed to know, showed me several shingle samples and options, without any pressure at all, i mean , i was impressed and he earned my trust, i let him do my roof and i'm really satisfied with their work. My neighbor used him before to repair their roof and he's also really happy with the results, great work! great guy! great roofer! I'm glad to know that still exist contractors like him.
Received a quote on a Sunday. Asked when they could start; they stated they could start first thing Monday morning. Showed up and worked for about 2 hours. We were going to be gone the next day and they were to be done the next day; we paid them ahead. The owner/father actually had the cops show up and he ran. Never showed up Tuesday, showed up for a few hours on Wednesday, said would be back; never showed up and would not answer phone nor text. Showed up Friday, worked two hours, was going to get wood for replacement, never came back and left part of my roof exposed. It was supposed to rain this weekend and did. Finally after texting and calling, his step son, who has nothing to do with the business, got hold of the half brother, who came and tarped the roof. Owner was extremely rude on Monday and left without completing job. He has yet to add the last two vents (he quoted four and only put in two), nor has he given me the warranty paperwork. He also does not put down new tar paper, only "as needed" which is never explained to you.Basically he got his money up front and did not care when or if he completed the job. He always had excuses as to why he didn't show up or answer his phone/text. He would be rude by text when he did respond. He was not very professional at all. My mother, who lives with me, and I went through hell over the last week trying to get a less than two day job done. The roof is beautiful but I don't trust his work. I am having someone check it to make sure it was done correctly. He is supposed to be bonded and licensed; I sincerely hope that I don't have to find out. The phone number listed on the card shows as two different addresses when searching the internet. Not sure which is correct.Would give less than one if it was possible. It takes a lifetime to earn a good reputation and one job to ruin it. I wouldn't recommend this company at all.
Terrible experience with this company's service. Three months to finish having my roof replaced. They charged me $75 labor to take down my satellite and put it back on the roof. They assured me that I wouldn't lose service. Well they took it off and it never worked. Had to pay Direct TV to come back out and fix it. So I got charged double. The it took them over 1 1/12 months to come back and wrap the aluminum window and garage flashing. They called and said they tried to do the work one random and had to leave because my car was I. The driveway. They never called me before coming out! Then they said they would be there the next day and didn't show up! Then they came back and did the work and didn't even tell me they were coming to work on my house. They damaged my siding during the roof repairs and it took 3 months to get them to fix it. Phone calls went unanswered and every time the promised a time to be at my house they didn't show up or complete the work. I even set an appointment time to give them my insurance check- AND THEY DIDN'T SHOW UP. Then asked me to reschedule. This company is awful. Absolutely shoddy craftsmanship. Reinstalled and rain diverter that was all bent up. Thanks for nothing.
Their work says it all, I Highly recommend this roofer, no doubt i will use them again in the future.
Joey Herron was my tech today ,I always deal with Mr. Roof because they,re consistant kind courteous .caring people. and Joey was especially knowledgable .thank you mr roof
Horrible experience! It took them nearly three weeks to complete a job I was told would take a couple of days. Workers constantly showed up late and we're rarely on task. OUR ROOF LEAKS TERRIBLY!!!Called them back to alert them to our problem (that they caused) and nothing was done. I've had to call REAL roofers to come and fix the horrible mess they left me with, at my own expense. SAVE YOURSELF A LOT OF TROUBLE AND DON'T HIRE CROWN ROOFING !
All the wind and weather lately had blown several of our shingles off of the ridge of our home. Jason from HKC came out and got it all fixed up today. He did a great job and was very quick with getting the work done. I highly recommend you call them if you have a need for one of their many services!
I had a roof put on in 2012 by this company. I have old siding and they broke a couple of them and I had to get angry to get them to repair it. Now in 2016 I am having a leak around the furnace vent pipe. I have called twice in two weeks. The first time I talked to a 'Steve' who promised someone would be by to check it out. A week later no one came so I called back. Now I get no response at all.
Great Company! Came to my house quicker than any one else. They were on time, professional and honest. Will definitely use them for all my roofing needs!
Great service,great people and a great company. Owner Joe Wheatley runs a top notch business. Very honest,reliable and punctual. I highly recommend Storm Guard Restoration!
The type of roofer you will need will depend on whether you require a brand new roof or small repairs. You need to find a contractor with a history of excellent service in a particular roofing project.
Installation - A roofer can put a brand new roof on your home or commercial building. When this is done as part of original construction, the main contractor will probably perform the task, or may hire a specialist. This is a big project so you may want to find a company who can offer a crew to install your roof over a shorter time period.
Since this is a more involved process, it is also more expensive. Home Advisor says you should expect to pay between $4,000 to $9,000 for a roof installation. This, of course, depends on what type of material the roofer uses, the size of your roof, the code requirements of your area and even the angle - or pitch - of your roof.
Replacement - If you want to replace your current roof, you can hire a company or individual to strip your roof and install new shingles or panels. Some roofing options, such as metal tiles, can be placed on top of existing shingles and are easy enough to install that a single contractor can perform the task efficiently.
If the contractor can install the new roof without removing the old one, it is going to cost you less than a complete replacement. Installing lighter materials will also save you money because it requires fewer people and can be completed faster.
Repair - When you have a leak, it may be time to contact a local roofer. Some problems are obvious and you'll want to call a contractor quickly before damage spreads. A roofer will replace holes in your roof after severe weather or fix your gutters when they stop draining properly.
The average roof repair project will cost you a few hundred dollars. Each tasks is different and you should get a price breakdown for each roof repair project. Make sure you are charged a fair price for materials and time.
Maintenance - There are a variety of tasks that can help maintain the quality of your roofing materials. You may want to invest in sealant or coatings that prevent moisture accumulation or reflect sunlight.
A popular project these days is installing solar panels or other environmentally conscious solutions to save money and make your property greener. When pricing these options, make sure to compare how much the project costs to how much the contractor projects you should save on utilities and heating expesnes.
Inspection - If you are selling your home or business, you'll probably want to contact a roofer to inspect your property for any issues that may affect the value. Whatever your reason for inspections, a roofing expert can tell you possible causes for concerns or provide ideas for future maintenance.
Depending on your area, you may be able to find a roofing contractor who will give you a free evaluation, but you should expect to pay a couple hundred dollars for a full inspection.
Certain events demand you reach out to a roofing expert - such as when a tree crashes through your home. If, however, you're unsure a visit from a contractor is warranted, here are a few signs it's time to give your roof some attention:
The easiest way to tell if your roof needs repair or replacement is to look at it. You should be able to spot broken or missing shingles. Look for subtler signs, such as roof tiles curling or damage around corners and chimneys. Inconsistent coloring could indicate moss or water damage.
If you really want to give your roof a thorough inspection, Good Housekeeping advises property owners to check gutters for broken down granules or interiors for structural sagging.
Not Doing its Job
Your roof is supposed to protect you from environmental elements. If you find water in your home after a rainstorm or feel a draft on cold days, it may mean there are gaps in your roof panels or other problems. A good place to check is your basement or the uppermost level of your property. Try turning out the lights during the day and checking for signs of sunlight breaking through your roof.
You can also check your energy bill. When you feel like you pay too much for heat or cooling, roof repairs could help you cut costs.
After a Major Weather Event
You should always inspect your roof for signs of damage after a major weather event. Wind can blow shingles off your property and hail is a common cause of dents or breakage. If your home suffers from a fire, you need to check for internal structural damage.
All roof materials - even metal shingles and panels - have an expiration date. If you've had your roof for over 20 years, you should consider having a professional give it a full inspection. Problems aren't always obvious, but you can check your original contractor statements for when it's time to reevaluate the work.
After doing your research, you should talk to a roofer in person and ask specific questions before hiring him or her for your project:
What Are Your Qualifications?
The first thing you need to check for is a local address. Its easier to trust a roofer with a history in the community that proudly displays contact information. Not all states require a roofing license, but you should at least check to see if a company or contractor belongs to a national roofing organization or the local chamber of commerce. Ask about any award or certifications the company has earned in previous years.
Can I Have a Cost Report?
No matter how dependable a roofer may seem, never depend on a verbal agreement. You want to get every promise down in writing. An extensive job cost report shows you exactly what work a roofer will perform and how much each service will cost you.
Go line by line and ask about every expense. You should also check to make sure the job completely covers the necessary task, so ask about additional services the contractor could perform for water protection or extended warranty.
What Are Your Plans for Emergencies?
Roofing can be dangerous. You need to make sure that the company or contractor carries liability insurance so you are not held responsible for accidents. Ask to see the proper paperwork and inquire about safety precautions. You should also check if the roofer has contingencies for smaller emergencies, such as rain delays.
How Will You Protect My Property?
Roofing projects can lead to debris and even structural damage. You should invite a roofer to inspect your property before beginning a project so you can point out landscaping or other external features they should look out for. If the contractor doesn't seem to care about aesthetical concerns, you shouldn't expect the finished product to help your curb appeal.
What's Your Warranty?
You need to inquire about how long the work should last. A major factor in longevity will be the materials used. You should research online about how long metal or concrete shingles should perform and make sure the business's guaranteed warranty is in line with industry standards.
Can I Get a Reference?
Not only should you ask to get in contact with past clients, Time Magazine advises homeowners to visit projects currently underway to see how the contractor or company actually performs during a job. You can also go online and check out other customer reviews.
Roofing materials are made out of concrete, metal, plastic and a variety of other substances. Before you settle on material and a design, you should consider these factors:
If you live in an area prone to wildfires, you may want to avoid flammable roofing materials. You have to be aware of your risks for damage and prevent common causes of trouble in your initial buying. This doesn't disqualify all materials. For example, if you worry about moisture but want asphalt shingles, you can purchase algae-resistant versions. If you are designing a home, a pitched roof is better at preventing moisture acclimation than a flat one.
The longer you plan to live in your current home or occupy a commercial space, the more you should invest in a durable roof. The roof of your structure will be a major selling point should you decide to move.
Some roofing materials, such as metal and plastic, have a variety of available looks and designs, while clay tile is very popular for an authentic appearance. You must consider how the roof should look alongside the rest of your architecture and talk to your contractor about the aesthetic values of high-quality materials. You should also consider skylights, chimneys or other obstacles to consistent patterns when planning a design.
Once you consider your regional area, necessary durability and aesthetic appeal, you should take your needs to a roofer who can give you the most cost-efficient option that will satisfy your concerns. You should always create a budget for your roof installation or repair.
If you wish to keep visits from a professional roofer to a minimum, there are some steps you can take to maintain your roof on your own:
Perform Simple Maintenance
Water in your roof is a major cause of mold and leaks. Regularly cleaning your gutters to prevent debris build-up is a best practice. You should also check your flashing and shingle alignment for holes or cracks in the surface. When a roofer installs new materials, ask about specific maintenance you should perform.
Be Aware of Your Risks
If you have a tree near your home, you have to look out for wet leaves accumulating on your roof and the potential danger of falling branches. Homes in colder climates may suffer from freezing, so you want to make sure your roof is properly insulated and prevent heavy snows from weighing down your structure. Before any major weather event, you should inspect your home for possible weaknesses and contact a roofer to prevent trouble.
The primary solution for any possible roof damage is prevention. You can't take your property for granted. You should inspect your roof at regular intervals. Have a professional roofing contractor evaluate your structure after major incidents and well before your warranty expires.