If you want to have your pet in a loving, safe and fun environment, THIS is where you want your pet to be while you're gone! Schedule a "Meet and Greet" and watch them PULL you back the next time!!! :) Free run of entire home. Large fenced backyard. Pick up and drop off at your convenience. Very clean environment.
12881 Southridge DrLittle Rock, AR 72212
From Business: Le Traiteur Chien is a professional,insured and bonded, Little Rock based pet care company. They are insured and bonded through The Business Insurers of the Carol…
I feel compelled to share our experience with as many people as possible. While on a week-long vacation, we boarded our dogs at Fairview Kennels in West Little Rock. When I dropped them off, the girl at the counter couldn't have been more disinterested in me or my dogs. I tried more than once to make certain that there feeding instructions were correct, to which I received a very curt "If you said it, we got it" response. A week later we return to find that our dogs were fed only HALF the amount they should have received the entire week that we were gone. They are lean dogs and missing this much food has left them pathetic and bony. Obviously I was livid and returned to the kennel (my husband and kids had picked them up initially because I had to work) to complain and received condescending responses from the manager such as "Ma'am, they were hardly starved." I called the owner from the parking lot to complain to which he deeply apologized and said he would look into it and get back with me. Two days later I receive a voicemail from the manager, not the owner, saying how sorry he was (insert clearly not sorry tone of voice) and that next time we could expect a 25% discount on boarding services. Uh, no.
My golden retriever has been going to Rock Creek Pet Resort since he was 6 months old. He is now 6 years old. He has always loved going to "daycare" and knows which days he's supposed to go. He goes 3 days a week and boards there when we go out of town. I HIGHLY recommend Rock Creek. They play outside all day except in bad weather and he gets to run and play all day. I'm certain that he is well cared for. Give them a try !!!!
If I could review their service I would but I wasn't given the chance. After making a reservation well in advance and confirming it two days before my date, I showed up with my two dogs at 4:00 and was told I was there too late and they wouldn't take our dogs. I was never told at any point during the process that I needed to have them there before 4:00, in fact I was told I could arrive at any time that day. I begged her to reconsider, that my husband had a meeting out of town, we had hotel reservations, everything, but was told we were not welcome. So, my 8 year old daughter and I are spending the weekend at home, hotel scrapped, trip cancelled. Thanks, Rock Creek! I've never been treated or spoken to so rudely in my life.