11523 Fairview Rd, Little Rock, AR 72212
Specialties: Cats & Kittens
No coupons available at this time.
Be the first to add a photo!
Im really confused by anyone who has had good things to say about this place. I guess none of you have ever bothered to take a tour. I had a reservation to board my dogs here over Christmas. I decided to check it out firsthand. I am so glad I did! This place is disgusting!!!!! Obviously they dont bother to clean up urine or poop as it was in just about every kennel. The dogs were very agitated. Employees were like frenzied crazy people running around and I overheard one of them cussing at a dog. I could not get out of there fast enough. I feel like my dogs narrowly e
scaped the worst week of their lives had I not checked this place out for myself...
I feel compelled to share our experience with as many people as possible. While on a week-long vacation, we boarded our dogs at Fairview Kennels in West Little Rock. When I dropped them off, the girl at the counter couldn't have been more disinterested in me or my dogs. I tried more than once to make certain that there feeding instructions were correct, to which I received a very curt "If you said it, we got it" response. A week later we return to find that our dogs were fed only HALF the amount they should have received the entire week that we were gone. They are lean dogs and missing this much food has left them pathetic and bony. Obviously I was livid and returned to the kennel (my husband and kids had picked them up initially because I had to work) to complain and received condescending responses from the manager such as "Ma'am, they were hardly starved." I called the owner from the parking lot to complain to which he deeply apologized and said he would look into it and get back with me. Two days later I receive a voicemail from the manager, not the owner, saying how sorry he was (insert clearly not sorry tone of voice) and that next time we could expect a 25% discount on boarding services. Uh, no.
I think some of these reviews must be from competitors trying to be mean and not ethical. Fairview is a wonderful place that I know without a doupt loves all their animal guests as through they are their own. The kennel is very clean and each pet is well take care of. I know of no other employees that try to do their best for eadh customer. Shame on you competitors for trying to be sneaking!
03/10/2012Provided by Citysearch -
Used this place for years and always felt it was a good value. They did a good job with the bathing, nails, teeth, etc, but I did always feel that they didn't do much brushing. My concern has come lately... our dog is getting old and has been coming back sore... like takes 3 days to recover and can barely get up to go out to use the bathroom kind of sore.
I thought at first it was the car ride (new car has cargo area and she has more room to stand and lose balance, maybe causing sore muscles); however we took some car rides without going to the groomer and she was fine. Then I switched groomer and she does not come home sore any more. I do not believe they were being abusive, but I do suspect that they may have been pulling her leash to get her to follow and climb up the ramp for her bath and stuff, causing her to strain her old, weak muscles. I told them that she has to be lifted, but I don't think this was being done.
If you have a old dog that is a large breed, I do not recommend this groomer. But other than that, they do great.... we used them for nearly 10 years
11/22/2010Provided by Citysearch -
What a neat place!!
These people have everything you could possibly need for your pet, whether it is a cat, dog, or fish. I have all 3. I went on an extended vacation to the Caymen Islands for 2 weeks. I left my geriatric dog, whom has to take medicine 3 times a day (not including an insulin shot in the morning and evening) and has its own special food from the vet with them and I was thoroughly impressed with how great my dogs looked. My fish was kept in clean water, my kitty was brushed, and my dog was clean and healthy. These folks did a really good job at making sure my animals were well taken care of while i was gone taking care of myself. I would HIGHLY recommend them to anyone looking for a great kennel.
This is the last time my dog will suffer due to their negligence in checking vaccinations. First time was 2 years ago when he came home with kennel cough. When I called to tell them I got a "we're very sorry we have had 3 other families call with the same complaint and we will be more careful in the future in checking records'. This past week-end, we unfortunately had to use the kennel again. I made sure to tell them about my experience 2 years ago and was assured that they have stricter rules in place. NOT! My beloved dog now has kennel cough AGAIN! To make matters worse, they told me that they had over 80 dogs over the week-end and that I needed to go back to my vet and blame them!! My dog has boarded twice at our vet, Shackleford Vet, over the past 2 years and has not ONCE came home with kennel cough. These people are out to make money and do not care a bit about proper vaccinations. I have also gone as far as to report them to the Better Business Bureau
03/20/2009Provided by Citysearch -
I stumbed onto Fairview Kennels randomly, when in a bind near Thanksgiving. They had a spot available and were affordable.
I have two dogs: beagle & beagle mix. They can be escape artists and the little one has a tendency to eat all his food quickly and then move on to finish the other's. This is something we have to watch for at home because the big one won't get to eat even half of his meal.
The first time we boarded here, the little one came back with a limp/sprain that lasted until we got some doggie-tylenol from the vet. And, the second time, the little one was VERY bloated when we picked them up. We realized we had not specifically told them to segregate the two, and they had been feeding them together. The kennel hadn't been paying close enough attention to notice one was getting thinner, and one was very plump after only a couple days.
All in all, I think the pups enjoy it here. They offer a group play time where the dogs can mingle with the other boarders, but I usually don't have them participate in that. They come back to us very excited, and seem healthy. I am boarding with them again soon. I'll be sure to specify everything this time!
In response to spiaza I dont know what kennel you think your talking about but the Fairview Kennels I take my dogs to have plenty of room for the dogs to run around the employees have always been super sweet and careing I dont know what paper your talking about but the only paper I have recieved from them was a report card from daycare telling me how my dog did. The only thing that I have ever smelled when I go in there is dog and I expect to smell that because it is a "DOG KENNEL" it just sounds to me like you are being unreasonably picky because there is no other place I would take my dog.
This is undoubtedly the worst place I have ever left my dog. I felt so bad when I picked him up. The people were rude and I got the feeling that the paper the girl gave me listing what my dog had done each day had all just been written down. It certainly was not listed each day - it all appeared to be made up. I will NEVER under any circumstances leave my pet there again. It smells horrible and the dogs do not have enough room to play. Very inconsiderate people who apparently do not know what they're doing - it's just a job to them. If you love your pet - go elsewhere.
I think this place is great and I leave my dogs here all of the time and have never had them come home smelling like urine. I also bring my dog there for doggie daycare almost everyday and love it! I wouldnt recomend any other place to leave my dog and I have left my dog other places and this is by far the cleanest place I have seen in Little Rock. The people are nice and they seem like they love animals. I have a hard time believing that the people in the office said that. I have been going there for years and those girls up there are so sweet. I was actually recomended there by my vet clinic.