Sale junk parts. Buyer beware there warranty don't mean anything. It will only last a week. After that they will either not answer or lie and give you the run around. Don't waste your time and money.
Your representative, Jack NLN, was everything a home and appliance owner could wish for! He was thorough, professional and very knowledgeable - tha…
I have bought two window ac from them in the last 5yrs. They only last till 3rd season. all they sell is junk anymore.
1000 S Ringo StLittle Rock, AR 72202
From Business: *In Business Since 1954 *Largest In-Stock Factory OEM Parts Inventory For Commercial Cooking Equipment In Arkansas *Servicing Most Major Brands Of Commercial Cook…
5320 Western LnLittle Rock, AR 72209
From Business: We ONLY use Maytag Parts. A family owned and operated company. We are ran by natives of Arkansas that have over 45 years of experience. We expertly fix most Mayta…
Sold me a washer and dryer, called them multiple times to fix it once it broke less than a week later. Never got a phone call back.
Great company to work with! Called and ordered a washer/dryer set and he delivered on a Sunday in the late evening! Great customer service!
My friends bought a washer from Rock Appliances and have had nothing but headache since. There was a 30 day service warranty that came with the purchase of the washer. Mr. Lee came to their house on two occasions. Once to pickup the old washer and deliver/install the purchased washer. The second was because he did not correctly hook up the water in/output and it leaked everywhere. While he was there they discussed the washer being off balance and the code UL flashing on the screen. He explained he would be back to install blocks to help with this problem. That was the last they saw of this "business" man. He dodged their phone calls and voicemails. He never came back to install the blocks and they have not heard from him but once to explain he was sick. Unfortunately he sales the refurbished appliances at a price that it would cost them as much if not more to take him to small claims with no guarantee of winning their court costs and money spent back. I DO NOT recommend buying from his business at all.
I wish I could give Rock Appliance ten stars! The first time I called Lee was to install a new dishwasher at my rental home. He was on time and the least expensive out of four quotes. When my personal home washing machine broke two weeks ago I called him once again. He was kind enough to diagnose the problem over the phone at no cost! Who does that?! I won't bore you with all of the details, but over a short series of events Lee proved himself to be extremely honest. My husband and I were blown away by his actions! He displayed integrity and skill that is to be admired. I wish I could shout it from the mountain tops, but online reviews are the next best way to give Lee the credit he is due. One can only hope for honesty, skill, and fair cost when calling for help. I'm telling you that if you call Lee, you'll find all three!!
Just when I thought I had to buy a new dishwasher!!! All I needed was a heating element and a lesson on proper loading of the dish machine.. Thank you for you patience and courtesy..Mr. Renninger= A+++++
I own rental properties and I bought several appliances from rock appliances and used to recommended him to friends as well. One of my appliances broke under his warranty and I was not able to reach him despite multiple voicemails. He never return my phone calls and I had to repair his appliance using another repair service. When I reached him on the phone several weeks later to ask how he could make make good and he was very aggressive asked if I was high on drugs and hung up on me. Not a very honorable or professional businessperson.
Mr. Lee is professional, very easy to deal with, provides accurate information about the appliance problem(s) and fixes them well. We used his services for microwave repair and very satisfied. He has very reasonable charges. Highly recommended.
What a surprise to actually experience good, friendly and helpful service in this day and time. Will definitely use if and when I need any type of appliance needs. Thanks for your kindness. Delivered and hooked up washer. Hooked up existing dryer at no charge.
Not only can they fix what is broken, but they also have a great selection of good quality used appliances!