Dallas, TX Wintergreen Senior Apartments

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1. Wintergreen Place Apartments

320 E Wintergreen RdLancaster, TX 75134

(972) 224-7595
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2. Wintergreen Place Apartments

302 E Wintergreen RdDesoto, TX 75115

(972) 224-7595
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3. Arbors On Wintergreen

BBB Rating: A

400 E Wintergreen RdDesoto, TX 75115

(972) 224-8920
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Helpful Reviews 
Bryan Manor
Rachel R. rated

I Lived At Bryan Manor for 6 years, they sprayed for all type of Bugs Monthly, I Never Saw Bedbugs, or smelled of any type of Drugs. I would Highly Recommend Bryan Manor, its very Clean and Quite.

Bryan Manor
Dawson C. rated

These are the worst apartments ever. Ive woken up with roaches crawling on me, they are infested with bedbugs and the hallway of my neighbors always smells like drugs

Autumn Leaves
motherdaughtersister rated
Never send a parent to the ski...

Never send a parent to the skilled nursing rehab floor. Though the PT and OT may be acceptable, the doc/Director of Nursing do not know how to well manage Congestive Heart Failure. Mom had a 5 day stay in Baylor and was transferred to AL to get stronger before returning home. She arrived with CHF well-managed and was brought into distress in less than a week. The nursing staff and director repeatedly ignored family concerns of swelling and shortness of breath. She was not seen by their doc for a week! Then after being treated by her for another week, excused herself from the case. We even brought this to the attention of the Executive Director. We tried to help educate the staff, gave mom's internist and cardiologist phone numbers. Our elders deserve better care! Mom's internist is part of the Palliative Care Team at Baylor and witnessed first-hand how mismanaged her CHF was. My greatest hope is that docs talk among themselves. Even when touring, we were told Baylor docs worked their so her electronic records of all her Baylor docs could be viewed. Either the Director of Marketing lied or was ignorant..neither case is acceptable. One nurse was great, one aide was great, as well as the therapists, folks doing laundry, med techs. Medical oversight and care was harmful--a clear failure.

Brookdale Lake Highlands
gma371997 rated
Not what I was promised

I was very misled on a number of issues when moving my parent into this facility. The people there are extremely nice people, but they are SO understaffed, it is impossible for them to do their jobs properly, or to get information from one party to the other there, or to even get their stories straight! They only have 3 actual caregivers during the day to care for at least 85 residents, & only TWO at night. They lied to me about this up front. They did NOT tell me about the "move-in fee" up front, & with all I'm documenting, will probably report them to the BBB also. A pretty face & sweet demeanor mean nothing when looking for an Assisted Living place - DO YOUR HOMEWORK people. RESEARCH it - The people in Assisted Living management in general, do NOT volunteer information, & sometimes outright lie to get you in the door, knowing it is very difficult to get out once you are in.

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