Charged my credit card for two bonds at $125 each on May 4th went to jail and told only one was bondable the other was a fine. Now on the 9th of May they still cannot figure out how to refund $125.
Tammy went above and beyond with her services. Very outgoing & friendly. Made the experience extremely easy and pleasant. Demi Gibson
Best bail bonds I’ve ever had the opportunity to work with! Service is incomparable! These people genuinely care and want to help. Their kindness goes a long way in not so nice situations! They’re honest too which is hard to come by in this day and age; they won’t take your money if they dont plan on posting your bond.
I’d just like to start out by saying that Gabriella at the Garland office was unbelievably helpful and professional. Unfortunately, my person was transferred to Dallas before the bond could be posted. So I wound up using the after hours office on Riverfront. David was hands down the best and most helpful person! There was also another lady that talked to me for quite a while and explained the entire process to me. She really made this unfortunate experience a lot easier! She answered all the questions and helped me understand what was happening. David got my person bonded out AS SOON AS the bond was posted and assured me everything was taken care of. I’d like to add I did all of this via fax and email as I don’t live close to Dallas. This is where things went downhill. Clearly there are different people that work there all the time, but I had the extreme pleasure of speaking with Priscilla at the Riverfront off when my person went to check in. I was told any office could process the check in and apparently that was untrue. This pleasant lady cursed at me on the phone, spoke over me every time I tried to talk, and hung up on me multiple times and told me that I’d have to find someone else to help me. After the fifth time I called back I was able to get her to actually listen, she turned my person away after telling me that it had to go through the garland office and they were closed. She absolutely refused to help in any way, shape, or form. I’d say absolutely use the service. But steer clear of Priscilla. This was one of the most unprofessional, crude, and unhelpful person I’ve ever had the pleasure of dealing with.
Patrick provided great service. We never had to get a bail bond before so this was a new experience for us. Hopefully one we never have to do again but at least he made it easy.
Chris helped me out tremendously. He answered all of my questions and I had no worries. I've used other bails bondsman before but Chris is the best. I would recommend AA Bail Bonds for that reason.
Jasmine is the best!!!! AA best bail bonds has been a tremendous help. Great service. Quick and helpful. Jasmine took so much time (on more than 3 occasions) to make phone calls to the jail and get all of my questions answered. Thank you so much jasmine you made this terrible process all the more bearable with your knowledge, expertise, and kind and compassionate nature. I appreciate all that you have done for us. Best bail bonds really is the best!!!
When I came in jasmine was the most helpful person I had encountered in his process of trying to bail out a loved one. Despite being overworked and unappreciated she continued to put her best foot forward and helped me in the door in a minimal amount
If you want an honest bail bondsman go ANYWHERE ELSE. These people are thieves and vermin, the lowest of low. They have great customer service until they get their money and then don't let the other line ring when you call because they will put YOU on hold to answer. Rude and disrespectful. Not to mention they will rape you on the fees and percentage. I had to learn the hard way. Don't listen to their name, they are not AAA type people and they don't run their business this way. They are glorified con men and women that can actually sleep at night after screwing you over.
Very good custom service, Recommend them for anyone! If you need the service they can hook you up! Very fast and efficient.