This store is worst thier sister and custumer service was really bad they messed up my bridal dress which is cost 1500$ they showed me original piece they said we are gonna customise your dress by your size when is ready that was totally change colour design everything they said this is your order they are not even giving my money back and they are asking me more money to fix that i would never suggest anyone this place bitches working this place they just need fucking money and thats it
People who works in there .talking to much no one wants to help you. Cash bank everyone is nasty .in helping you. People's at the door are nice .
Definitely improved customer service
First visit was last summer & I was pleased with everything I bought. The service was also very pleasing.
I was told that my ballistic vest cover would take four weeks to complete. Upon the fifth week, I called to inquire about my vest. I was told that it would be done the following Wednesday. The following Wednesday came, and I didn't receive a phone call. Upon calling, I was told that the vest would be done the next following Wednesday. This continued for approximately four more weeks. The service is horrible and even when the client gives them the order name, they have to ask several more times. They seem to mix up orders on a regular basis. I will not be using this company again.
Yummy spot with great atmosphere! Friendly service and the spider roll was awesome. I also loved the rock shrimp. Cocktails weren't awesome.
I was greeted by an elderly doorman, he never smiled....very stone faced! Jcrew doesn't sell womens clothing larger than size 12 in store! That leaves me to purchase online. Often times I have 2 of the same items. As I'm returning items, it's important that I'm credited a refund immediately as very few items are available in my sizes.....and I need credit available for other items, which leads me to lastnight!The store clerk did an exceptional job! She did exactly what I needed and waived expedited shipping! I now can look forward to my black ELSIE PUMPS. Jcrew is my favorite clothing store....superb quality and service! Oh, the sales are great when I catch them, even if i dont, Jcrew will give you a discount on previously purchased items that go on sale. The return policy is the best!
The best african store in Chicago and awesome customer service.alassane is owner and he is very nice person.
It's very very bad experience never go back to her price change according to customer don't waist your money
Terrible customer service. The woman who waited on me today was dismissive & rude. It's a shame because there were a couple of dresses that were exactly what I was looking for.