Hospitals in Chicago, IL

Thanks for all your help in getting my sister home. You guys did what was needed and your staff will kind to all of us.

the whole staff at Advocate Trinity Hospital takes care of the patient since they arrive till they leave. best hospital i have ever been to. very clean and they make you feel like you are at home once you get there

Thèse business is realy great and i love Everything about it.

My mother received wonderful care here. The nurses are very caring and helpful. The doctor was very willing to hear my concerns and answer any questions. The other staff, including the caseworker were always professional and compassionate. I wasn't able to be there as much as I would have liked and was grateful for the consistent quality of care. (Building is in need of serious rehab--but didn't change the care she got.)

My sister was there for some after surgery care. She had a private room and we also were able to stay over night. The staff were nice and knew how to care for her.

So my brother was running a temp of 105 to 107the past 36 hrs and he didn't even want o go to the hospital. We kept giving him Tylenol and Motrin and it wasn't working. Now I'm an ICU nurse and I've worked in community hospitals but currently work at Rush. I love community hospitals but this one really angered me. Not only was the receptionist at the urgent care unwelcoming but she definitely was not helpful. My brother has BCBS HMO and yes a lot of places don't take it but she didn't even bother asking if it was PPO. She literally was like "No we can't see him bc his insurance is only good at UIC." I was like well we'll pay out of pocket it doesn't matter. To which she said "We can't see him bc I would still need to put in his insurance." Does that make sense to anyone?!! It's an urgent care and it shouldn't matter bc i also said I would pay out of pocket!!! I mean it was bad enough having to convince him to go and this was mind you the second place we've gone where they refused us. The first place was lawndale Christian health center. Now for a country who is in serious debt with heath care costs and that's why they even created urgent care and immediate care clinics was to keep people out of the ERs and this is what happens?!!! Is it me or do some urgent care and immediate care clinics have problems caring for the people in their community if they HAVE insurance. It looks like people have to be in Medicaid or Medicare to be seen in their community. And yet those who pay for their insurance are getting screwed over. I'm never recommending anyone to go to Norwegian. As a health care professional and constituentim extremely dissatisfied with their constumer service and their policies.

Let me begin by saying this review is in regard to the specific ER Staff , for this visit, on this date (3/7/17). I can not speak on anything other than this as this is as far as I've gotten at this time. My Mom was transported to this facility by ambulance around 9pm. Upon her arrival she was immediately greeted and triaged by Louis and Nancy. Both spoke to the patient respectfuly and in very comforting tones which calmed my mother immensely while they performed their duties. She was then visited by 4th yr med student Rojay, a very polite, eager young man who displayed compassion, empathy, humor and a yearning to learn .Physcian Assistant Matthew E. spoke with me before, during, and after all procedures performed, speaking in medical terms followed by layman's terms to ensure I completely understood everything that transpired. Mike did the repeated EKG test. He also was very professional yet personable, as well as the two young ladies doing Xray that night/morning. Our nurse, Rinku (I know it's spelled wrong, sorry), was the absolute best, checking on Mom almost every 15 minutes or so. It is now 5:53 am , Mom is sleeping, I'm napping on and off as we wait for a bed and transport upstairs. 9am and Anthony is here to transport. This young man is so funny and encouraging, putting everyone at ease. We arrived safely and relaxed to room 545 (now the staff for this area is a whole different story, and I'm going to leave it alone... for now). Overall this was the best ER experience we've had, and believe me there has been many, at various hospitals. So I close this review thanking all involved in caring for Leonia Martin this night, you are all PRICELESS.

We sincerely appreciate the personal help you shown toward our family. Mable wanted you to know how helpful you guys were in getting the one on one with the doctors.

This clinics' staff seems to be set in the wrong neighborhood. They are loud and unprofessional. On the up-side the wait is never too long and the bathrooms are always well kept. The nurses seem to be knowledgable and friendly. But overall this staff belongs in a back of the yards neighborhood.

You guys were extremely helpful with the choices we before my brother left. We had a clear understanding of medication and insurance which we really wasn't that sure about. Care was good but having a clear understanding of what the future hold was great.