Landmark Ford

We had a very positive experience. We wanted the best deal available and CJ worked very hard to meet our expectations.



We were impressed with his knowledge of the vehicle we chose. We also appreciated the amount of time that he spent going through each option on the vehicle. The new technology is amazing and he shaved a lot of time off our learning curve!

Jered Billings was more than helpful and gave me a heads-up about what would be necessary next visit. I would definitely recommend the Landmark Ford service department to my friends and family!

Up date to Sync. No problem there. Adjustment to transmission. No problem there. This survey requiring a minimum amount of words is stupid.

Simple as clock work. Loved the service. It was as promised. Have used you folks for years and have always received good service.

It was a very smooth and enjoyable transaction starting with the ordering and the follow up by Tom and Ford Motor Company until the car arrived. After arrival Tom was very helpful in the introduction of the Sync System and I would recommend him to a friend.

Working with a Fleet specialist makes the buying experience expedient with a best offer up front.

I am so disappointed with service department. I was sold a maintenance package that was supposed to cover costs including brakes. My service plan expired in March, and when I took my work van in for service in May, they told me my brakes were 90 percent gone. I had the van in just 5,000 miles in earlier and they said they were perfectly fine. Does this sound like a total scam to anyone beside me?



Anyway, it gets worse. I had a discussion with person in charge and they said they would give me a $100 discount plus $40 rebates on each brake for a total savings of $180. So, I figure I need brakes, and they are trying to make up for their total lameness and I went and brought in the van this morning. I thought I'd better double check on the cost and they said the rebate only lasted until the end of last month and they didn't remember telling me about the discount. And!! They were substituting a cheaper $49 break for the $99 break promised ealier.



Now, you can look at my reviews and you will see I am not one to give this low of a rating, but I really feel ripped off because I bought two brand new cars from Ford with their lame-o service plans and they never did one thing other than change the oil. And, as soon as the service plan expired, then they started dinging me, telling me the bearings are shot and my brakes are dangerously low and so on and so forth. I have faithfully bought Ford for decades, but not anymore!



Buyer beware!