Cascade Autocenter

Scott always does an excellent job for me, hes very knowledgeable about most everything i ask about my truck

Just in for my normal lube, oil & filter. They took me right ion and had me out in less than an hour with a nice waiting room. They always do a great job making me feel comfortable. Thanks Roger & Mark

We purchased a 2014 traverse and got great service from our salesman Will. Made for an enjoyable sale. Thanks

I needed to get my family off on an unexpected long trip and needed both an oil change as well as an alignment done quick. Scott and your team made it happen faster than I expected and the vehicle performed beautifully. Thank you!

I am on my fifth car from Cascade Auto... so obviously I am happy with the dealership, both in sales and service.

Had a very difficult problem to analyze in the driver seat of my CTS. The problem was found and repaired. The car was serviced as I directed for LOF. It was even washed. Really appreciated a vehicle to drive as repair took over two weeks! Thanks

My story, although lengthy in time span, ends with an overall positive result. Beginning in the spring of 2013 we experienced several (electrical) problems with our 2012 Equinox. After multiple visits to your Service Center and a considerable amount of time you were able to resolve many of the problems. However, some problems remain, one of which is a serious safety concern..... headlights going off! Display lights have stayed on with the ignition turned off and key removed, remote entry failed, multiple times of a dead battery and on and on. Throughout the experience we feel Cascade stayed with us and did all in their power to resolve the issues. We discussed going the Lemon Law route to get into a different vehicle and Cascade personnel were willing to work with us and deal with General Motors to get the 2012 Equinox replaced. Bottom line, it has been a lengthy and at times testy experience, we basically are content with the outcome. We were able to get a 2014 Equinox as a replacement. Although the 2014 does have a couple of options we wanted and obviously a couple of years newer, the out of our pocket money to get rid of the 2012 Equinox was about $5000.00 more than it should have been. At least now we are comfortable if we go somewhere and don't have to be concerned about getting home before dark. Thanks Scott, Eric, & Bill for working with us through this negative experience and turning it into a positive one.

I just wanted to write and tell you how nice it has been working with your service department. The great lengths that were taken to make sure our services needs were met.

I am totally satisfied with the service I have had performed so far.

Cascade Auto continues to meet my expectations for efficient, no hassle, friendly service. I enjoy going there, and I can't think of one thing at this time that they need to change. They seem to put great effort into making the service experience the best in town. I have purchased several new cars over the past 20 years from other dealers (Nissan and Toyota), and I can truly say that this dealership is one of the best in Wenatchee.