I've had several encounters with upholstery cleaning services regarding the carpets in two of my guest homes. Nothing but good, positive feedback about them. Their customer service is great as there's plenty of helpful people that are willing to lend a hand whenever needed. I hardly ever have trouble booking appointments for both of the homes, and since they're both in two different locations, they always find a way to work something out to knock out both homes in the same day. They have flexible hours of operation and do a good job working around your schedule. Technicians are always professional and arrive promptly on the day of appointments. They do such a great job with the carpets and don't leave until the job is done to my satisfaction. They're the least of my concerns because they are well trained and know exactly what they're doing in any situation given. I'm never thrown any surprises or last minute charges with services. Everything is explained clearly and pretty straightforward when it comes to jobs, their work is very much appreciated.
very happy with how beautiful and clean my rugs look thank you for the excellent cleaning services you provided for my three rugs. I am very happy w…
I had the pleasure of working working with Alberto and his company in December of 2009. I was in town for a short visit to get an apartment renovated. I generally don't like to hire contractors without connections or referrals. However, we needed to get a new kitchen floor put in. I went online and chose a few contractors based on reviews and proximity. After taking several estimates his was the most reasonable. In fact, his prices were so affordable that we went ahead and got the entire apartment's carpets cleaned in addition to getting the kitchen and dining room floor put in. He even repaired some carpet at no extra cost. He works with a crew of guys and brings them all in one day to get the job done as quickly as possible. He says this is the way he's able to keep the costs down. I found him to be hardworking, honest, and dependable. If you use him be sure to tell him Tim from Philadelphia sent you.
I have used these guys twice now and both times have had great success! The people here at Upholstery Cleaning Services are really really nice and they take the time to go ahead and explain the whole process to make sure that you understand if certain stains will come out. I just wish that I could have called these guys much sooner on a couple of occasions. The lesson here is that you should call these guys as soon as possible so that you can remove stains! The long it sets in the harder is it going to be for it to come out! I must say that their services are exception and the machines used are probably some of the business! Also all of the solutions are pet friendly and also environmentally friendly as well. Go ahead and call these guys up for your next cleaning service. Thank you guys for being so cool and so professional!
The services provided by this company have met all of my expectations. The owner is responsive to requests made, and the primary worker sent to clean has been prompt, thorough and meticulous. I have made a few special requests for scheduling unexpected cleanings, and have always been accommodated. The costs are higher than some might like (including me!), but rates are comparable in my market. I have not disappointed in the cleaning performed, so much so that I recently provided a gift to a friend for home cleaning services. I have never met the owner in person, and have no stake in the reputation of this company, but felt compelled to write a review given other reviews on other sites that have been totally inconsistent with my experiences with this company.
Wow!!!!! A carpet cleaning company that actually CLEANS the carpet! Can you believe it? I had Venturi Clean come to clean my carpets &, no kidding, the guy was done in 15 minutes & told me that all of the stains (that were unchanged) were permanent. I found Cisneros on craigslist & they were promising to get out the stains & clean the rugs to the bottom of the carpet. I figured that I'd try them out. Let me tell you...the rugs are spotless! They even got out a huge "waterproof ink" stain that my teenage daughter made when doig some art project in her room. Unbelievable!!I'll be definitely calling them again in a few months when the babies & the one teenager have completely destroyed the house once again. :)
I got to say the tech I was sent was nothing short of amazing! We here are in the process of moving from our apartment and everything that includes that carpet was in poor shape! Pet hair littered everywhere; dirt, etc. I was in an absolute huge rush and paid them up front and left the tech and his men with just about an empty apartment just hoping that they could make this thing look marginally better. I had came back hours later and let me tell you -- THIS CARPET LOOKED BRAND NEW. It's also as if me, or nobody else had lived here. The guys are amazing and not to mention so nice too :). Would recommend them for everything and anything in regards to cleaning up carpets.
It was really odd when I noticed these weird markings on my carpet one day and had no clue what they were. The next day I came home and found the fibers of the carpet in my cat’s paws and realized that she had been clawing at the carpet. The carpet looked really bad so I called STEAM CLEAN GREEN PROFESSIONAL and asked if they even did something about that and they said that they could have a technicians come look at it. He came ready to work and got right to it. He was able to restore the carpet into its original form and I even had him clean the whole carpet on the spot. He did a great job and I could not have been happier with the results!
In this area now for 5 years, and had no idea where to turn for a trustworthy carpet cleaning company. Had many bad experiences with carpet cleaners and more than once sent a carpet cleaning company away as I just didnt feel safe once seeing the appearance and mannerisms of the employees sent to my home. Please know this company is one you too can trust and you will be pleased with the detail to attention and care given to your home and furnishings. You might have to wait a bit longer as they seem very busy, but the wait is more than worth it as the quality service provided was truly a value and the results excellent.
This company knows what it takes to eliminate all stains, they did a fantastic job with my area rugs. They have skills, I mean they were able to clean the heck out of my rugs.. Now imagine this, I own three dogs and well let's just say they used the rugs as their potty place a couple of times and they did not look all their best, or smelled for that matter.. I called Cleaning California carpets and they were able to send a tech right away! They came that same day picked up my (nasty, smelly) rugs and borught them back 10 days later.. looking amazing! smelling clean, thank you for all the hard work..
Air vent cleaning? What the heck is that, I did not even know until I was informed by my neighbor! Anyways I called around for different service providers and discovered this company by doing a little bit of research. These guys had the best reviews and I called them up, they offered me the best price and they were flexible enough to work with my heavy schedule. Quality company here, something that is hard to find nowadays. Best service provider ever! After the cleaning was done; I swear to you, my allergies in my sinus had cleared up significantly. Will be getting more cleanings done more often.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.