Savannah, GA Pet Grooming

We are new here to Savannah due to a military pcs move, and had been searching for a new grooming facility for our little Moose and Olaf. We are very happy to have found Diva Dogs! We have utilized this business approximately 4 times now, and they are always friendly and do a wonderful job with the "haircuts" our pups receive. They always look and smell fantastic! I have called in the morning, and, rather than schedule an appointment, they have always told me to bring our pups in without hesitation. Even after checking their schedule, they still go out of their way to fit them in, even though they are busy. This business is very accommodating, and it is always clean and does not have the terrible smells some grooming facilities have. We believe in customer service being first priority, and Diva Dogs definitely takes pride in this. Every time I pick up our dogs, they are either playing with them on the floor or our two pups are happily in the front reception area with staff. You can tell they love animals, and the staff there seem to enjoy what they are doing and give time to your pets. My husband picked up our pups with me yesterday, after they took them in at a later time, and the owner and her husband and another staff member had a nice conversation with him regarding his military career, and were genuinely interested in what he does. Very down to earth people, and we are very appreciative that they have welcomed us into Savannah. It is never easy moving due to military orders, and trying to re-establish yourself and your family in a new area. They even took the time to give us information on the surrounding area. Thank you Diva Dogs for making us feel comfortable and providing great services and care to our pups!

The mobile Top Dog Spa group did not show for my appointment yesterday. I have called and texted. After 24 hours, I still have not received a response. Used them before with good results, but this is just not professional. I even have the text where we scheduled the appt. No response, so I am no longer a customer.

Avoid this place at all costs. The customer service is lousy, no one will ever EVER return your calls. You'll drop off your pet in the early morning hours and pick them up AFTER closing time. If you're that busy, hire more people. Thanks for nothing.

So far so good!! They take care of my Bella!

Diva Dog uses one of those Internet sites you see advertised on TV to clean out bad reviews they have online. I personally have written a bad review when the majority online were all bad. Beware! They shaved two of my dogs saying they were matted bad when they didn't have a single mat. One had to go to the vet for razor burn on her belly. They scheduled as many dogs as they can per day & it's all about the money with the owner. Ig you have a complaint you'll find the owner to be one of the most rudest people! I never had to write a bad review before but I think it's important when it comes to these precious, voiceless dogs.

My vet at Berwick Animal Hospital suggested I try Top Dog and I'm glad I did. My experience was very good. They were able to take us after work (4:30) and they followed the instructions I sent with my husband. They did a great job and even gave him a facial and a free neck tie. I will use them again.

I took my dog here to get groomed, he's a small Maltese. I usually take him to Barkie Bow Wows, who always does an amazing job! She was booked this particular day though and my dog was in desperate need of a cut so I took him to Top dog. He was there from 10:00 a.m until 8:00 p.m, when we went to pick him up, he wasn't even finished! They had just shaved his middle and claimed they couldn't finish because he moved too much. They told me they cut him once on his stomach, there were actually TWO slices in him, one being very deep. I would not take my dog here!!! They are very unprofessional and not good at what they do!!

****CAUTION!!!!!*** I took my dog to the Top Dog place in Savannah and they CUT OFF part of my dog's ear. The failed to tell me about it, and I didn't notice it until I got home. When I called them to confront them about it, they said "Sorry, we forgot to tell you" and laughed. They are very unprofessional. I would be very very careful...DO NOT GO!!!! THEY WILL MUTILATE YOUR DOG!!!! (the only reason I'm giving them a star is because I have to in order to submit this review...they deserve a big fat ZERO).

I took my cocker spaniel in for a grooming at Diva Dogs. They did a great job! My dog was put in the actual cocker trim and it was blended. It was my first visit and I will be back,

Thanks Diva Dogs for doing an amazing job on my Kiwi!! She smelled so good loved the trim and bows!! We will be back :))