These guys are terrible. To get the car towed required them to swipe the curb and damage my car and rim. I had to meet them on Saturday to get car released and towed to dealer and they are closed so they scheduled a time for me to meet them at the tow yard and we had to sit and wait 45 minutes past the time and call them 5 times. The door said under new management which I found hard to believe that there was any management at all. When they finally arrived i pointed out the damage on the car and figured I would deal with them once I had the repairs made that caused my car to break down. I called them once I left the dealer and asked them for insurance info because they damaged my car and 4 of them showed up in 10 minutes to the dealership to argue with me insisting i hit the curb and cause damage myself. I had 3 other people in my car when it broke down and a police office to see i had not hit the curb. NEVER USE THESE GUYS. Rude Rude Rude and incompetent tow driver.
I waited 2 and a half hours. The last 30 minutes at the request of the driver after I called my insurance company back to see what the delay was. This was on a Saturday and I had other obligations which I was late for and my vehicle is still stranded. Don't do business with these people they have no customer service skills or proffessionalism.
Abercorn Towing is the most professional towing company I have ever dealt with and the only company I will use from now on. They arrived on time and charged me exactly what I was quoted on the phone.
Very friendly and fast! I was helped the same day I called. The only Savannah towing service I'll use.
With the recent publicity emphasizing the importance of supporting Black-Owned businesses, I decided to start looking for a Black-Owned gas station in the area. I do like to support my own people and figured this would be a good place to start. We only moved here 2.5 years ago and are still unfamiliar with parts of the city since we are college students/home-bodies, and don’t go out much. Jackson Bros Car Care Center in Savannah, GA, was referred to me by a friend who grew up here in Savannah. She explained the sad truth that there are only two (2) African-American/Black-Owned Gas Stations in the ENTIRE city of Savannah! And to my surprise, I found that they are diagonally across the street from one another! Jackson Brothers was one of them. That all being said, I first called Jackson Bros Car Care Center in Savannah, GA in mid-November 2015 to confirm that they are in fact, a Black-Owned business. From my very first conversation with the “Lady of the Shop”, it has been nothing but pleasant! She informed me that this is a long-time Black-Owned Family Business that has been in existence over 45+ years! She explained that they do Automotive Repair work as well as provide Gas to customers. When I had to call her again to ask their price of Gas for the day, she politely told me $2.04/gallon, which was right in the mid-line of what I saw throughout Savannah that week and was therefore, very fairly-priced. Although I missed getting to their station that day due to a personal business matter, I called to let them know I couldn’t make it; and the gentleman I spoke to was also polite, and I felt a nice warmth when I spoke with him as well! These were definitely NOT rude people at all, and I don’t know what happened all the way back in 2009, but MY phone experiences before I even met them was very pleasant! I did finally get there on Dec 3rd, 2015. I’d just missed the Lady of the Shop, but everyone else there was nothing short of polite, professional, & courteous. I purchased Gas from them and their pumps worked fine. I got a detailed receipt for the fuel that even included the Kind of Fuel (Regular), and the Amount/Volume of Gallons Purchased (9.760 Gal), which is something I’ve only seen on one other fuel-station’s receipt out here! And since business was winding-down for the day, they were also happy to explain to me, some of the history of the warehouses & other landmarks of that location. As I was leaving their office, the other employees quietly greeted me as well. In doing personal business with others, there’s nothing like good, old-fashioned, down-to-earth Southern-Hospitality, and these gentlemen had it! I love it! =D I’m ending this Review with a Four-Star Rating only because I haven’t gotten any Auto Repair work done by Jackson Bros Car Care and don’t know anyone who has (like I said, I’m still relatively new here). But in every other way, they’ve shined beautifully, and as one of the only two Black-Owned Fuel Stations in the City of Savannah, I will continue to patronize Jackson Brothers to purchase Gas from them from now on (& from the other once I meet them, too)! =) It is extremely important that we give our economic support to the Black-Owned Businesses of our communities! So Black People in particular—take the time to travel a little further, and give these businesses our dollars to help keep that money in our Black-communities a little longer than a mere six-hours! =) Peace!
Brian was awesome. He's super nice and the towing was affordable. I thought having to get my car towed was going to be a big hassle, but it was exactly the opposite. Hopefully my car doesn't break again soon, but I know who I'm calling if it does!
This guys was absolutely AWESOME! My car broke down in the walmart parking lot and he came to my rescue. Very professional, friendly and shows up on time. I was beyond satisfied with his help and would gladly recommend him to all my family,friends and anyone in need of a tow.Thank you kindly, sir!
This morning after getting off work I found myself to be stranded. Abercorn Towing save the day. They were very efficient with the time it took them to get to me as well as getting my car to where it needed to be. The driver was very friendly, courteous, and they have good customer service. It's also affordable. I'm one happy customer and I would recommend them to anyone.
My insurance company called this towing company for me. They were over an hour late without so much as even a phone call! Finally when they were going to arrive I was told to go wait by my car, so I did. Only to still not have them show up. When I called to ask where they were they told me the tow truck couldn't find me and that he moved onto another job. They wasted my entire day. I wouldn't recommend Wells towing to anyone.
Great service and a very reasonable cost - thanks for your help!