Top Dog Grooming Spa
50 Berwick Blvd, Savannah, GA 31419
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The mobile Top Dog Spa group did not show for my appointment yesterday. I have called and texted. After 24 hours, I still have not received a response. Used them before with good results, but this is just not professional. I even have the text where we scheduled the appt. No response, so I am no longer a customer.
My vet at Berwick Animal Hospital suggested I try Top Dog and I'm glad I did. My experience was very good. They were able to take us after work (4:30) and they followed the instructions I sent with my husband. They did a great job and even gave him a facial and a free neck tie. I will use them again.
I took my dog here to get groomed, he's a small Maltese. I usually take him to Barkie Bow Wows, who always does an amazing job! She was booked this particular day though and my dog was in desperate need of a cut so I took him to Top dog. He was there from 10:00 a.m until 8:00 p.m, when we went to pick him up, he wasn't even finished! They had just shaved his middle and claimed they couldn't finish because he moved too much. They told me they cut him once on his stomach, there were actually TWO slices in him, one being very deep. I would not take my dog here!!! They are very unprofessional and not good at what they do!!
****CAUTION!!!!!*** I took my dog to the Top Dog place in Savannah and they CUT OFF part of my dog's ear. The failed to tell me about it, and I didn't notice it until I got home. When I called them to confront them about it, they said "Sorry, we forgot to tell you" and laughed. They are very unprofessional. I would be very very careful...DO NOT GO!!!! THEY WILL MUTILATE YOUR DOG!!!! (the only reason I'm giving them a star is because I have to in order to submit this review...they deserve a big fat ZERO).
I would be very cautious when having my dog de-shedded at this facility. Check your dog's back a couple of days after the process. I did and found my dog had a back full of scabs. They are a little rough in their way of doing things. Dogs can't talk and unfortunately a lot of people do not pay attention to the dog's reactions. If you tie a dog up and brush him hard he will flinch or try to move his body. Somebody obviously wasn't paying attention to my dog. He is a very sweet dog and wouldn't hurt anyone and it broke my heart to feel these scabs on him knowing the discomfort he must have felt. Please check your dogs thoroughly after they have been groomed here.
Highly Recommended-Love this place!! This cute shop is well kept & extremely clean.
After searching for a good pet groomer throughout Savannah, Richmond Hill & & Pooler for over a year, I was thrilled to finally find Top Dog. I have been taking my yorkie to Top Dog for nearly a year, and I am always pleased with the service. They are very accommodating and often fit my little one in at the last minute. They are usually finished with her within an hour or two unlike many groomers who keep them for 4-5 hours or sometimes all day! She always leaves with the cutest little cut & smelling great- love the blueberry facial!
After being BUTCHERED by PetSmart on 204 my Rosco finally is at ease with another groomer.
Top Dog did a great job and was very caring with our situation and understood completely when we told them what happened. They took extra care to make sure I was comfortable and made sure Rosco was relaxed and safe.
Thank you so much.