Terrible gel manicures! My daughter and myself had manicures yesterday at $38.00 each. Today both of us had nails that had chipped off! Even a normal manicure lasts longer than 1 day. A total waste of money!
Don't go to this place! This is the worst nail salon I have ever been to! The color of my nail started to change into a weird yellow 12h after I didn't my manicure there. I did a gel manicure with a normal pedicure and, the color I originally picked was a white with pink undertones. The person did not take the time to apply the chemicals properly, that is why the color changed. She did not even dried my toes properly either which made the color uneven. This kind of work is totally unacceptable! I went back the next day to complain and ask for a refund but the manager apparently left home and it was 1pm. I went back there the next day to complain again and ask for a refund and the manager ended up yelling at me. Yes, I am serious! I explained my issue and I told her I have been to many different nail salons and this never EVER happened to me in the past. She was not happy that I posted a review about her business on yelp and I simply told her that I am posted the truth and I have pictures to prove the unsatisfying results. At the end we ended having a huge argument in front of her customers and she was not even able to fix this issue. She just kept going back and force from the register to the back room, while yelling. She was not able to handle an unhappy customer which make her business extremely unprofessional! She ended up refusing to refund me, which is why everybody should know how bad this place is. Believe there are many nail salons where the owner are way nicer and where they can do an amazing job, and is these places; they would refund you if you are having an issue. Especially if you come back there one day after they did your nails.
Nice job on my mani and pedi today. Comfortable chairs and attentive service. Parking at meters available.
Got nails done here a few times. She was gentle and didn't file my nails too thin. Price for gel mani was fair.
This is my fourth time here and I have to say I'm here to stay. They do such a good job! And I love that it's really clean. All the technicians are great
I've been looking for a good nail place around area for quite some time now and I am happy to say I have found the one!! From experiencing several different salons, Nail Elite & Spa is definitely at the top of my list! They are my favorite, however there isn't one person who does a poor job at Nail Elite & Spa. My acrylics have never looked more natural and perfect! Thank you for finally exceeding my expectations, you deserve 10 stars!
they did a great job with my nails.. I mean wow, they never looked so good. they were affordable and I will definitely be coming here.
Very rude employee's and they only take cash, v. Tiny sign by the ATM machine(I guess that was a hint:(!)My daughters chipped on the 2nd day? Using their extra costing polish??? Really???One star for the location, but we will NEVER go back!!!
Best manicure and pedicure in town. They have a wide range of nail polishes and services also. check out there website at www.pretty-nail-salon-santa-monica.com