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Posh Paws owner Susan has been my groomer since December 1989. Over the years I have had Saint Bernards and 2 Labrador Retrievers. I could not have found in this city a better groomer then Susan! She is beyond Spectacular and my Saint Bernard dogs are always glowing white and beautiful when I pick them up. She helped us with two rescue Saints that we decided to keep. Susan took such great living care with them. The female we named Samanta was in such bad shape I feared she would have to be shaved. She went in looking a horrific mess, Susan told me not to worry. Four hours layer Samantha came out a beautiful happy dog. Susan grooming her I feel was like she gave my abused girl a new life. Samantha was different when I picked her up like Samantha changed while she was there, she must of realized she would now somehow be ok. Pish Paws groomed Samantha for ten years, She luved to 11 years old as was about a year when we were asked to take her. Susan grooms our two dogs now and if you Love your pet like it's family, then this is the only grooming service you should go to.
A Dogs Dream is the best day care and play group for small dogs in Rochester. it is just the type of place you want to bring your dog. The staff is great, Emily and Rachel are professional and personable. I trust them. They make a difference every day to my dog Lola. She can't wait to play with her pack and is very happy to be there in the relaxed setting. They can even do her nails for me!
I've taken my dog here twice to different groomers. Recently they have raised their prices a considerable amount. The most recent time I looked over my dog upon picking her up and commented to the groomer that in the middle of the rear leg, she had "gouged" the hair out with the clippers. Almost like cutting a bald spot in the middle of tall hair. She had no response. I asked about why she blended the face line and then after getting home noticed, she blended one side but not the opposite side. Also after getting home I found 2 more shear gouge marks in the coat. REALLY? For what you charge a inexperienced groomer could have done better. Really not happy.
Love this place. Groomer listens well to what I want for my dog. He actually enjoys getting groomed now. Daycare is a blast for him, always gets so excited when he realizes where he is. Place has always seemed to be clean, friendly staff.
I was looking for an experienced groomer for an AKC Airedale Terrier. They take extra skill to cut properly. Susan Hassett is supposed to be a Certified Master Groomer. I expect someone with that certification and the high prices to go with it, to do the best that I can get. The first visit, I took a quick look before leaving & all seemed ok. After getting home, I was petting my dog and felt bumps near her under arms on the ribs. I looked closely and she had electric razor cuts in her skin. You could see the outline of the electric shear teeth. I put some antibiotic on it and thought that was it. Later I was petting her head & noticed the razor lines that should be there from the different level coat, was not a straight line or even from side to side. I kind of brushed it off as a simple mistake. Roughly 6 weeks goes by & I take her back in for her 2nd cut by Ms Hassett. I asked that her rear legs be "slightly" trimmed, not left full length like the last time. I complained about the shear cuts in her skin from the first cutting. I was extremely disappointed when I went to pick her up and she was shaved all the same length from the neck back. NOT the way an Airedale is supposed to be cut. I looked her over and saw her nails were barely even cut. They were all jagged and sharp. I was really irritated so I left after commenting aloud about the poor job. No response. I was petting my dog the next day and happened to notice the face/throat cuts were unbalanced WORSE than the first visit. A day after the grooming she began to form heavy mucus at her tear ducts. At first, I thought little of it. The next day it was worse. I contacted my vet & they said it is most likely due to the groomer improperly protecting the eyes & not doing a thorough rinse of the soap which caused an irritation or infection. Now, she is on eye drops to clear this up. As high priced as Ms. Hassett is, and her supposed certification...She definitely won't get my business again. Poor job multiple times and cost me added expense of vet costs, let alone the pain & discomfort she has caused my dog multiple times. I highly suggest you DON'T use their services if you care at all about your pet.
started going here because of a nice write up in the D and C. what started as ok has deteriorated quickly. parking is always a challenge and the one spot that is held for drop offs is usually occupied by a worker. my dogs ended up with fleas . i have spoken to several folks who stopped going because their dogs got rashes. they never return a phone call and the last time i was there the cuts were the worst yet and they were rude at best. to bad it could have been a good saloon.
I was told by the owner that my female dog wasn't "social enough" for A Dog's Dream because she would sit whenever another dog tried to sniff her bottom. I found it very odd since any other care facility she has played at had nothing but raves for how sweet and fun she is. The facility seemed well maintained, but there is no real outdoor space for them to play.
I have been going to this place for at least 6 years and have never had a bad result. The owner grooms my dog and she does a fantastic job, always!
I highly recommend Kim, She has groomed our cats and now our dog for years, she is very caring and takes her time to put the animals at ease. They look great, and have come to really enjoy their "spa day". Go see Kim, you won't be dissappointed!