I was really really hoping this place would be great. However I brought my 2 puppies there on 2 separate days and was extremely disappointed. My first visit was on Tuesday this week and I brought in my pure bread 2.5lb yorkie. They trimmed him up and didn't cut him to look like a yorkie at all and sizzor cut him EXTREMELY CHOPPY... I was very dissatisfied, but thought to my self it's only a haircut and they are right around the corner. WELL day 2 I had an appointment for my 5 month old Chihuahua, I asked for his hair to be buzzed down all to one length. When I showed up they charged me $41 I asked why it was more expensive then my yorkie. The owner yelled out all frustrated and nasty "because he was NAUGHTY!!!!!" I asked the receptionist what this was all about??? She was like... "we'll he was really bad he needed 2 people to hold him etc and he was biting etc...." I was APPALLED and asked to speak directly to the owner, as he was only 5 months old, and first time EVER to a groomer! When I spoke to the owner she was extremely unpleasant which really made me worry that my poor 5 month year old puppy was abused. I asked her if he was like that, WHY DIDN'T SHE JUST CALL ME I LOVE 2 MIN AWAY AND WOULD OF JUST PICKED HIM UP. She had no answer for that instead just basically traumatized my poor baby and over talked me was a TOTAL Bitch to me. I had already previoisly booked boarding for next month and there next grooming apointment and when I really realized how this owner runs her business I requested both appointments to be cancelled ASAP, she didn't give 2 cares. My dog was shaking and it has taken 24 hours before we can even touch his head without him screaming out yelping. DO NOT TAKE YOUR BABIES HERE THIS MY OPNION. I WILL NEVER GO BACK, AND WILL TELL ALL OF MY FRIENDS THAT HAVE DOGS HOW HORRIBLE THIS PLACE IS!!!