MoveOurStuff.com

From the moment the estimator entered my house I should have known the company was sketchy. He knowingly gave me a low estimate to 'seal the deal' then when moving day came they wanted over $700 more. The stole some of my items.. when confronted the manager actually said "well since they didnt make it on the truck I told the guy he could take it home" They haven't called back after I've repeatedly tried resolving the matter. I just wanted my items back and when they did answer the phone I heard snickering in the background. They also disassembled my kids' loft bed and I'm missing some of the necessary pieces to put it back together so now I have to go out and buy a new bed for my kids. PLEASE save some aggrevation and stay FARRRR away from these people. Even the movers who arrived for piclup and drop off spoke badly about the companysaying they hear complaint about lost or damaged items and cost disputes at EVERY move

These guys rock!! They told me at the begining we were going to go over my estimate due to additional items and they still did it within my estimate.

They are fantastic !! Stressfree and Reliable. Movers are genuine and reliable.

Totally unreliable. DO NOT use them. It was great in the beginning, then it got worse and worse, until finally, THEY DIDN'T SHOW UP TO MOVE ME!



In my experience, I was cautious, scheduled an in-home inventory. They had a few minor errors in counting furniture. It took over two and a half weeks for them to revise it. I was so nervous at their lack of responsiveness over certificates of insurance, elevator time periods, etc. that I emailed them a week out from my move to say that I was nervous. The agent emailed and assured me that he would have the final contract to me that day. He left a voicemail later that day saying that their internet was down and he would have it to me in a day or so. When he finally sent it, the response email had the header "Sorry this was late- my hands were tied." (Terrible customer service!) Finally- to top off the most nerve wracking experience ever- they DIDN"T SHOW UP TO MOVE ME! I called them, got a receptionist, who forwarded me to my moving supervisor, who LIED and said that their warehouse burned down. He didn't even give suggestions for what I should do. They just TOTALLY BAILED!!!

Great Overall, They were a bit late. I wish they had started a bit earlier. They guys looked tired when they arrived and showed up around 10:20am. I would have like them to be there 9:00am the latest. They took very good care of my furniture which is what I wanted. They got the job done and the manager Flo was great. I would recommend them to friends and family

I've moved a couple of times and this was by far the best experience.

The day before the move I got a call from the dispatcher that would be in charge of my move, confirming all the information (like the amount of stuff I have, distance from elevator to truck, estimated hours/travel time). He also left me his phone number and approximate arrival time for the truck. I received a call from him during a move as well, making sure that everything was going to my liking.



The next morning I got a call from the onsite supervisor letting me know they were on the way and when they were expecting to arrive (on time).

I had a one bedroom so I had 3 guys working; they were exceptionally courteous, asked before doing anything they werent sure about, and just plain fun to talk to.



When driving to the new residence, I made a quick stop at a store expecting to have plenty of time to drive over - the truck almost beat me to my new home so I wasted no time waiting for them to start unloading.

Unloading was just as efficient; all items were assembled just like before, and they carried everything into whichever rooms we needed.



Before I knew it, they picked up all of the used up boxes/cardboard/packing tape we used for my items and were on their way - finishing on time and without any hassle.

All I can say now is, moves are always stressful, but this one was almost fun. Definitely using them again!

I had some problems with moveourstuff in the beginning. However, they made amends where I was unsatisfied with the services they provided for me.

My husband and I had reserved another mover for a Saturday move. They never showed up! I called Joseph and he made arrangements to have us moved the next day - Mother's Day! The movers carefully wrapped each article with such care that I knew these were professionals. We were most impressed by the fact that the 2 men worked quickly and efficiently and were extremely courteous. Because we were closing on our house a couple of days later, everyone involved in our move went out of their way to get us out of panic mode. I can't say enough about what a great company this is. Lynn and Peter B.

My Daughter was doing this by herself, Peter and Neil promised me she was in good hands. I dont usually write these but Neil made me promise I would after the move was complete if everything went well. So Neil here you go. You guys were honest gentleman. This is a stressful year for my family and I was able to count on an honest team of professional movers who delivered on there promises. If there is anything I can do to help convince anyone looking for a great mover please dont hesitate to have them contact me . The move went forever, but we had a lot of stuff and these guys worked till 1am with a smile on there face, the whole time!!! They even lowered there rate to match a local company who had come in cheaper then them. I give these guys A+++++