cheap cheap CHEAP. ordered a $79.00 dress that looked like a $20.00 dress from the mall and it was ITCHY! I sent it back, via 2 day mail, it took nearly a month to have it "inspected" so that I would be able to get an exchange that was only good for 7 days (ridiculous). customer service was ok. I found nothing on the website I liked and if i did, they didn't have my size. I asked for a refund due to this, whoever emailed me said as a courtesy they would issue a refund minus 20% restocking fee. I get deducting the shipping costs but seriously?? I called to get my refund and she suddenly had no idea what I was talking about. I wanted a swimsuit in exchange but am so scared to order it fearing that it will also be cheap looking or be too small. Do not be fooled by the good looking model, I would not recommend unless you look like her!
I've ordered my birthday outfit from here. That took FOREVER to arrive. It doesn't take a lot to please me and takes a whole lot to dissapoint me. Not only did they take forever for me to get my $120 jumpsuit, but it was too small, I assumed since I'm very small and wear a small in everything else. (But that was my fault). But they won't try to listen to your situation. They don't care. They'll give you BS excuses to get you off the phone. Their customer service sucks. Not only am I out and outfit for my birthday, but I'm still sitting here stupid waiting for my return to get approved. Then I'll have to wait 5 business days at the earliest to have my item inspected. Stupid. Dissappointed. Take my money else where.
Love their clothes, its custom so i understand the wait time. Ive been ordering from them for over a year now.
Fantastic selection of home deco items. Great store with an amazing team.