2510 NE 47th St, Lighthouse Point, FL 33064
|Mon - Fri:|
TollFree: (888) 818-7728
Alarm Grid helped me to switch to cellular communication so I could drop my landline (which was only used for alarm monitoring). They recommended the correct communicator, gave tech support for the installation, and activated the system. They even recommended a less expensive monitoring plan because the one I chose had features I could not use with my older system. Everyone was extremely helpful during the whole process. Excellent customer service!
This company is the real deal, they go above and beyond. Delivery was super fast, customer service was beyond caring and courteous. After installation I've had many questions that I've emailed and have gotten responses immediately even after buisness hours. This is how every company should be ran, top notch. I highly recommend anyone looking for alarm systems or monitoring to stop looking and give them your buisness, you won't be disappointed.
These guys are on it. The technician took extra time to set me up on initial activation. He helped me troubleshoot a few L7000 issues I had and was able to get me up and running with ease. I'm excited about my new alarm and the service offered by Alarm Grid. They seem to understand how competitive the market is and seem willing to go the extra mile to retain your business.
I had to replace my alarm after 14 years. Frank at AlarmGrid did an unbelievable job in explaining how easy it would be as a DYI project and to illustrate all the fantastic new features of the L7000 system. And I might add, I have never had such amazing tech support when it came time to put the system on-line. Every company should model themselves after AlarmGrid on how customer service should be run.