What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Have over $17000 into a ford big block that still leaks at the rear main seal. Said no warranty because i supplied the parts. Offered no warning of such a scenario. Want an engine? Buy a crate motor.Customer Service:There were several challenges along the way on this build. Most of them were handled well. Over the course of the initial build and later repairs i NEVER got updates. Not even once. I had to call for information every time. Further more, they never communicated from the day of initial build quote, that if i supplied my own parts that there would be no warranty.I was so excited to build this engine. It is nothing short of my dream for which i have been saving since i began adulthood. It is quickly going on a year, and it is still not right. After speaking with a few other builders, it's hard not to have my trust shaken by the team at Northern. Now I have to save money so i can afford to have them "diagnose" the rear main seal by removing and specing the SCAT crank. I'm sure they'll find that it's "not their problem" yet again. I can't say they're the best or the worst shop around, and i can't advise anyone to steer away...but i'm sure as heck not recommending them. and if i can ever afford to have them fix the leak on the engine they build, i'm definitely never going back. All i know is that i'm broke, my budget is BLOWN on multiple "non-warranty" come-backs, and if i don't figure out these leaks, i'm going to have to leave my dream truck behind when i leave Alaska because i sure as hell can't afford to ship it by truck, and the Army won't ship a leaky pig on their dime.Bottom line, I was totally hosed. Maybe you'll have better luck. Roll the dice and see!update: as of January 1, 2017, the truck is still in the shop. It's been 10 months. They are trying AGAIN to replace the rear main seal. Luckily, the crank they swore was the problem was in spec (as predicted). It took pulling several teeth and talking directly to the owner, but they are going to try "one more time" to put a neoprene seal in the truck. This will be the fourth seal. After this, they are not going to touch it unless i pay for the labor to pull the motor, pull the crank, and put in a rope seal. Fingers are crossed.Update: June 20, 2017. Well, the team at Northern is at is again. Stopped in today to see about yet another oil leak and to ask a few questions. Looked the RTV they used to install the Milodon oil pan (which looks like it was applied with their dicks in the dark) is leaking at the front of the engine. Maybe its the front crank seal. Who knows. I didn't leave anything that happened out of this review. It was scathing, i get it. Welcome to the modern age, Bud. Unfortunately, I met with an angry shop owner who's a little sore in the rectum over my review. He had a few choice words, and turned and walked out. Like a child. This is how we take care of a dissatisfied customer? I found myself asking, "Why should i go back there?", when the vehicle processing center pointed out the leak. Well, they promised a free oil change for my "trouble", and i was hoping that they would warranty the oil leak. No thanks, team. I quietly let them know i will be taking my truck elsewhere. What a disappointment.On the bright side, the rear main seal is still holding up. I guess FOURTH time's the charm.Update 26 June 2017:Took into another local shop that is correcting the oil leak. They said that it looked like two tubes of rtv around two gaskets had to be scraped off, as well as straightening the bends out of my $400 oil pan from serial overtightening. And even worse, the shop took the time to cut open my oil filter for me and show me all the chunks of bearing in the filter. Hope that's from Break in, but i doubt it considering how many times the oil has been drained by Northern. Hacks. these guys are straight hacks. If there was a zero star option, they'd get it.
I had purchased a used car while living in Fairbanks and taken my car to Simard Automotive based on the reviews found online. A month later I had placed the car on Gumtree in the hopes of selling the car before I left Fairbanks. I had several inquires, and a few seemed promising. During this time I was approached by a co-worker/friend whom was interested in the car for his daughter. I was completely upfront about the issues with the car and even said he could contact Simard Automotive to verify what I was saying. There was a meeting arranged for the daughter and mother to drive the car. The family was happy enough with everything and made a verbal agreement to purchase the car. It was over the weekend while I was away that the co-worker/friend had rang Simard Automotive and spoke to the same individual that I had dealing with the month prior. I was abused verbally by the co-worker due to the conversation he had with Simard Automotive.Mike Simard claimed after I approached him with what happened that “…it will help my attempt to resolve this in any way I can for you…”. Despite this ‘promise’ Mike was not entirely convinced in the beginning that one of his employees had indeed revealed customer information and provided advice not to purchase the car as it was a piece of junk. In fact I had to email Mike Simard several times in an effort to follow-up this issue, where each time he grew less professional where finally passed me onto the Office Manager. She had to ring the co-worker to verify that one of the staff members had indeed given too much information.Never once did Simard Automotive offer compensation as it was their direct involvement for why the sale fell through rather believing that I should be satisfied with the firing of the staff member. The firing of the staff member was the business of Simard Automotive, not me. In the end Mike Simard washed his hands of Simard Automotives’ involvement and refused any type of compensation.
Dependable, affordable Towing Service in the Interior of ALASKA...........Serving the Interior since 1995
Dependable, manners and helped us thru our misfortune...........yes we'd call on them again !
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.