The Diesel Doctor
3021 Davis Rd Building 2, Fairbanks, AK 99709
Diesel Doctor has worked on these trucks for a while now and provides great work, quality pricing with fast service. We started looking around at diesel shops, but Diesel Doctor was the only one with good reviews and good reference from people we know. After talking to Jess we knew right away he was very knowledgeable on diesels.Diesel Doctors have done large jobs on our trucks and none of them have stayed in his shop for more than two days. In the business we're in if the truck is not running then we're not making money and he understands that completely. My drivers can take their trucks by his shop if the check engine light comes on and then we will know on the spot what is wrong with the trucks. I would recommend Diesel Doctor to any company with a fleet of diesels or someone with a personal diesel vehicle. They do great work and will stand behind anything they do on your vehicle. They are also great to work with and don't mind explaining anything you don't understand.
I heard about the diesel talk from a friend of a friend and decided to check out the shop. I had no service done this first day, just met the guys and asked basic questions about future work I might want done. Fast forward a month and I popped my power steering gear box driving in Point Loma. Not knowing what else to do I called Jesse from the freeway; he told me to bring it in, even if he couldn't get to it today he would check out the issue and quote me. After an extremely strenuous trip to El Cajon, Jesse gave me a quote and told me that he would call me tomorrow at the end of the day with an update. I got a call 3 hours later saying that he made some time and got it done. I hoofed it to the shop asap and he took me under the truck and showed me the new gear box and gave me a one year warranty(as he always does) to boot! Jesse knew this was my daily driver and took time from his personal life to help. I can't say enough good things here. You're in good hands at the diesel Doc.
I bought a high mileage diesel truck (my first diesel) from an out of state dealer.... "as is". That tells you everything you need to know! ;) So, what I did not know before, I am learning now... and one of those things is that knowing about gas engines is about as useful to diesels as experience in fast food is to fine dining! So, with that said, I looked online to find a diesel shop with good reviews to deal with the "issues" my new POS came with! I am glad they did! Jesse and his crew did an excellent job, fast and for a very reasonable cost. My repairs would have broken the bank had they not worked with me on finding good used fuel injectors and in repairing (rather than replacing) my faulty Injector wiring harness! (saving me around $600!) Needless to say, they will be getting my business the next time something I can't fix fails!
I am a former mechanic and I am very picky about who works on my truck. At The Diesel Doctor it is always nice to talk to someone who doesn't BS you. I feel there are honest and more so when they don't know the answer to a problem they let you know and then find out the answer. I had an uncommon internal engine problem that they were able to diagnose correctly. The truck I have owned for many years is running the best it ever has. I live in Clairmont and consider it worth my wile to drive to El Cajohn to get my truck worked on by someone who I trust
Great service, a full report was included on all things found in need of repair on my vehicle, fast return on the work ... wonderful people to deal with for full service that you can count on being done right the first time. I highly recommend the Diesel Doctor for all your service needs.
WIFE APPROVED DIESEL GARAGE!!! (My husband doesn't have Yelp so this is from a wife's point of view) I can't give this place enough stars!!! They were just fantastic! They went above and beyond for us even in the middle of moving to their new location! Jesse the owner is just a good person and deserves even more then this review for his great business!
Our family has used the Diesel Doctor for 10 years, for both gas and diesel. They have provided us the best work and service we have found in Alaska. They are very good about diagnosing what should be done and what needs to bedone (i.e. explaining what could wait 1 month, 6 months, etc; and what needs to be done now). The work is explained thoroughly and done well. If there are extra costs, this is always explained before the work is done. The Diesel Doctor is one place in Fairbanks where you can trust the mechanics and staff. There is no need to go anywhere else