I'm sad to hear that the other review was a result of a bad experience. I have been boarding my dogs with Noah's Ark for nearly 7 years, and I have nothing bad to say. I can leave my dogs for boarding and have them go to doggie daycare during the day so they have more fun there than at home! If my pets have any medical issues, it's comforting and convenient knowing that there are veterinarians on staff available for my pets if needed. The last review seems to be a misunderstanding of pricing for services. I've tried to find boarding for my pets in Anchorage, and I cannot find anything more reasonable than Noah's Ark. My dogs push me out of the car when we get in the parking lot because they're so excited to be there! Please give this place a try!
The only positive thing to say is that my dogs survived their stay... Unfortunately my bank account did not. This place nickel and dimmed us; a 10 day stay for 2 dogs cost us nearly $900. To start with our dogs had all their shots etc prior to going which they verified prior to dropping them off. On the final bill... $40 per dog for worming including a $5 fee to dispose of the needles. Requested a bath for pick up, no cost was given but expected $20 per dog, was billed for over $100. They were not groomed just bathed. We were encouraged to. Pay for individual play packages. We wanted them played w together we were told $9 per session together, final cost was $9 per dog but not for a longer session. Finally our 1 year old pup got a nervous belly, since this was her first time being boarded, the vet completely over did it charging over $100 in meds and special food. But she wasn't too sick for the special play in fact their notes state she was playful alert and eating/ drinking. When I asked to discuss the final bill the manager was completely stone walled. I requested a break on the bill or some adjustment and was told no discounts until our dogs were there for more than 10 days. I responded by saying I would tell everyone to never bring their animals there that they completely take advantage and pad their bills, she replied OK. A little good will could have gone a long way in this situation but I was totally dismissed. Never take your animals here!