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Very professional service and equipment! My car is my "baby" and couldn't have been in more professional hands and a very new, state-of- the-art, shiny red tow truck. Exiting a city park late at night (I had been volunteering at a Parks and Recreation event), with no street lights on its only exit, my car's right front wheel barely went off the road next to a culvert. My wait time ended up taking an hour, but it was well worth it. I'm only calling Hooks Chains and Towing the next time I need assistance. The bill was very reasonable. I was advised to contact my insurance agent for its reimbursement in the morning, and that bill was on a form (that explained the details) I could directly hand to my insurance agent. Thank you!
While they sometimes can be hard to get a hold of, (there are only two people there), they made sure I was taken care of and satisfied with their service. They are available 24 hours which is very nice. If I ever need a tow in the des Moines area, they will be the guys I call.
Recently our vehicle broke down and we needed a tow, thank goodness for Mike, with Hooks and Chains. Our wait time was under 30 minutes, he was very professional and knowledgable,(over 30 years as owner of Hooks and Chains) and the cost was extremely reasonable. I would highly recommend Hooks and Chains if your vehicle needs towed