I started coming to this location since May 2018 and at first I was weary after reading the reviews, but it was the closest location to me and I thought I'd give them a chance. I walked in and was greeted by Miryam and long story short I had a pleasant experience. I came back at the beginning of June to upgrade and they hooked me up with an amazing deal on their top of the line LG which is the G7. This phone is the best bang for the buck flagship phone you can get! People have been sleeping on the G7 and this phone is just as great if not better than the competition. They were doing a lease one get one offer so I got 2, then they waived my activation fees, AND it didn't require me to add a line! A huge shout out to Sean, Miryam, Lucero, Kathy, Noel, Noe, Betsy, and the rest of their staff for helping me every time I came in.
They know what they doing Prices okay
Awesome repairs. It's pretty much the best experience I've ever had. Never going back to Apple again.
The worker is in my opinion a scam artist please do not shop here tried to charge me 129.00 for a boostmobile phone that was selling for 79.00 tried to get a refund saying he would only give me 70 back boost mobile customers should just go to a boostmobile dealer trust me save yourself the head ache had to file a complaint with States Attorney and through Boostmobile fraud prevention department he cut my phone off and changed my pass word
There's no way my phone not on and I brought it yesterday and it's still not on I'm calling BBB in am
Worst customer service ever. 9 months and I still don't have a working cell phone. Trying to pawn off a standard model on me.
This place sucks! The owners are thugs!
Worst company to do business with. Customer Service is beyond helpless and just keeps giving "stock" answers. They obviously have no idea what they are talking about. They put a charge on my sons credit card and have told him for 3 months that it is being "escalated" for a refund. If their escalation department takes over 3 months to get results, I shudder to think what their non-escalation process is. Do yourself a favor and stay far away from Motorola Mobility LLC in Chicago - or anywhere else for that matter!
They do good job just stop by one's if you have any problem cell phone, Tab, I pad I pod laptop many morethanks
I went in to just get my replacement glass on my phone put on because I didnt want to ruin it doing it myself and instead leave it to the professionals. So I came in the guy in the booth greeted us without a smile and I could barely hear him. He asked what he could help us with and I told him I just wanted to see if anyone could put my replacement glass on and he said sure, so I gave him my information and he mumbled something and said ok and I said ok. A minute later I finally heard him say you can look around and someone will be with you shortly. So I went around standing and looking at cases. About half an hour went by and more people started to come in and they were being assisted first....so I still calmly waited to be helped. Another 10 minutes passed and nothing. Not even a reassuring, someone will be with you shortly or apology for taking so long. I just wanted my glass fixed....so we wound up leaving. No one came up to us, nothing. This place has terrible customer service and there was only 4 people in the store at the time I got there and at least 5 workers...never again.