After using an electronic cigarette for over three years, I've frequented many e cig establishments. Variance, it's products, and it's Staff, are by far the best. Always friendly, the staff helps you decide which product(s) are best for you. Even if you're just starting out, they will get you going without you having to spend too much. They'll also happily exchange faulty atomizers if you happen to get one. That was my experience anyway. Apparently, before they opened their own store, the co-owners both worked at different e cig stores and they brought only the best & top rated wares to their store. You will not be displeased!!
Madison at Variance is a wealth of knowledge and knows the products they sell like an old friend. She's warm, friendly, and super approachable and mashes you feel welcomed compared to side of the more impersonal shops in Boystown. It's a cute space with cool, rotating art shows and fun events and parties. They have a nice collection of affordable glass, a great selection of e-liquid, and a kaleidoscope of quality smoking devices. They are also one of the only places in Lakeview that sells CBD liquid. They also offer locally crafted candles and other items. I'm glad to have this place in the neighborhood.
Best customer service ever! I just love dropping by here even for a snack because the cashier always has such great attitude that puts a smile in your face. The previous reviewer is almost suspicious since I find it impossible to believe that she would ever give attitude and the whole story posted sounds a bit fishy. I have never had a problem with this place and I highly recommend it. My friends and I regularly visit as well. Customer service goes a long way and I highly appreciate it. I highly doubt I'd continue shopping here if it wasn't for such friendly service! Keep it up guys!
This is a great new place! Awesome variety, great tasting e-liquid, moderately priced, and the owners are great. Highly recommended for all types of smokers, and it's open until 9pm on Friday & Saturday
We were there during the Pride Parade 2014. The staff were real nice, helpful & funny. They had the biggest selection of glass pipes I have ever seen. Just wish I had more money so I could buy more.
This is a pipe store that even on the the phone is very polite and willing to help the customer that has fine taste in pipe tobacco find the tobacco of their choice.
Had a great experience here. Madison is so sweet and explained everything. Great space too! Well organized and clean. Variety is great as well.
After coming here multiple times, I just have to comment on my experience: The staff is always super friendly and super helpful.
Radically hellacious atmosphere and helpful staff. Not to mention the art showed here is of high brow and super cool!
Great place, nice people, good pricing on vaporizers, e-cigs and glass. Overall a nice head shop!