TERRIBLE DELIVERY OF ALL PACKAGES! IVE MAILED THINGS TO MY SON ON SEVERAL OCCASSIONS AND NOT ONE OF THEM HAVE BEEN DELIVERED CORRECTLY AND THIS HAS BEEN IN THE LAST 6 MONTHS AND WHEN CALLING THEY DONT ANSWER THE PHONE AND LEAVE THE PHONE OFF THE HOOK! IT A DISGRACE!!
Finally got a Local Phone Number for this Location from the Useless Automated System you reach when calling the number provided and No One will Answer the phone. Paid for 2 Day Priority Shipping and it has been 5 days. Tracking says it is here but no further information for delivery time or date. Time sensitive material that should have been delivered on December 2, 2015. Common Courtesy would be to answer the phone and confirm the item is not Lost.
Wow. Worst post office I've ever dealt with. We moved from Florida to Aurora a month ago and I forwarded our mail a month ago. So far we've only gotten a couple pieces of forwarded mail and I've called numerous times on a couple packages I was supposed to receive a month ago. If I could give 0 stars I would. I just talked to a man at the local post office, who first of all told me he knew nothing about it even though I've called USPS many times and they have sent "case numbers" to this local post office and then when I questioned why my package said it was out for delivery over a week ago yet he has no idea where it is he very rudely said "Didn't you just hear what I said?" I mean, yes, I'm not new to government workers but I am very unexcited that this is our new post office. Will we always have mail problems?? A word of advice...don't move anywhere close to this post office!
I have sent two express mail packages and neither of them have been delivered. The first one has yet to be returned or scanned for over a week. Do not send to this post office!!!!!
I am a disabled veteran and receive my medications through the U.S. mail. In 2009 my medications were being stolen from my home mailbox so the Aurora Main Post Office on Alameda Avenue told me to buy a lockable mailbox and ask the VA to request signature upon delivery which I did. No problem. I got my meds on time from several mail carriers at my door for six years. When I was away from home which was most of the time the medication would not fit in the mail slot of my locking mailbox so I would sign the card with the instruction to leave the meds in a designated spot. In January 2015 I got a new very inexperienced mailman. The first shipment of meds came and he refused to leave them in my designated spot. I went to his supervisor and she defended him. She told me I had to go to the post office to pick up my packages from now on. Every time I would try to explain to her why I had to sign for the packages (at my request to the VA) she would interrupt me very rudely and then hang up on me. This happened several times. I also spoke to the post office manager who did the same exact thing to me. I tried explaining that I work/commute 11 hours a day, six days a week and they are closed when I am home. Their solution to me was to get a doctor's note. My doctor has nothing to do with my 11 hour work schedule. I cannot get my medications now unless I take a day off from work. This is how this post office treats the veterans of the military. They are rude and don't give damn about their customers. Carolyn is the rudest customer relations individual I have ever met. I have told them that if I have a medical emergency because I don't have my meds I am prepared to sue. This post office does not deserve even a one star rating!!
Sorry workers keep putting mail in wrong box&deliver prescription to apt door& leave card to go pickup@postoffice.Sat & saw truck& worker yesterday& he never came to my door.now we have to find a way to gateway on Rtd.Lazy workers
Terrible service here! Carrier crashed into our condo! Donna is rude and unprofessional! Beware!Definition of "going postal"!
Very Helpful Friendly Staff
My carrier is verry Friendly Respectful and Considerate.