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Alaska Macstore

Map & Directions
(1 Review)

1231 E Dimond Blvd, Anchorage, AK 99515

(907) 272-7697

OPEN NOW
Today: 10:00 am - 8:00 pm
22
YEARS
IN BUSINESS
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Your Local Apple Community

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: (907) 272-5097

Services/Products
Apple & Mac Computers, Apple & Mac Computer Repair & Servicesa Desktops, Wireless, Apple TV
Brands
Apple, Apple TV, Mac, MackBook, iPad, iPod
Payment method
master card, amex, discover, visa, debit, diners club
Location

We are located on the North West Corner of Dimond and the New Seward Hwy. We are in the same building as Kid to Kid.

Neighborhood
Taku - Campbell
Amenities

Come experience what it's like to be Guided thorugh your next computer purchase. We are not here to pressure you into a sale but rather help you decide what fits you the best. Our Sales Guides are trained in all the latest technology and are able to explain it to you in plain english. We look forward to serviing you to the best of our ability. 

We are also have an award wining Apple Authorized Service Department ready to help you with any issues that may arrise. Our certified technicians are the best in the business and we provide you with the fastest turn around time in Alaska.

We also provide a top-noth training program called MacAcademy. Our MacProffessors are here to make sure that you learn how to make your new Mac work for you in ways you never dreamed possible. 

Ask about MacCare. It is an Alaska MacStore exclusive memebership that provides you with help setting up your new Mac, training through our MacAcademy, and any ongoing maintenance or repair that may arrise. 

Categories
Computer Technical Assistance & Support Services, Computer Service & Repair-Business, Computers & Computer Equipment-Service & Repair
Other Information

Parking: Lot

Reviews

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Ann D.

04/09/2015

Overall

Took my computer in to get the OS re-installed, and pre-paid the $50 fee. It was supposed to be done later that day. Went back to the store at the agreed upon time (2nd trip), and my computer wasn't done, but I was promised it would be done by then end of the day on Monday. Went back Monday (3rd trip), and my computer still wasn't done, but was promised that it would be done on Tuesday, and the store would call when it was ready. I did not receive a call on Tuesday, so at the end of the day, I called to check on the status, and was told not only were they unable to fix it, but that I would not be refunded my $50. So I went back to the store (4th trip) to collect my unfixed computer and speak to a manager about getting my money back, since they were unable to provide the service - but - no manager was there. Received a call the next day from the manager saying (rudely) that they would refund me. 2 weeks later, I still have not received my refund, and upon calling in AGAIN... I was told a manger will contact me at eventually to talk about the status of my refund. Thanks for wasting a ton of my time, being rude, and most importantly, charging me for a service you did not provide. I would give you 0 stars if I could.