Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
3301 Old Capitol TrlWilmington, DE 19808
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
1704 Pennsylvania AveWilmington, DE 19806
From Business: Union Park Buick GMC is a Buick and GMC dealership located in Wilmington. Union Park Buick GMC carries new Buick and GMC vehicles, as well as used cars and trucks…
715 Foulk RdWilmington, DE 19803
From Business: We are a full service shop, offering all service and repair on almost all makes and models. we work on many European and Asian vehicles, as well as domestic autom…
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I've been going to Kirkwood auto for years now following the suggestion of a former colleague when my new car wasn't so new and started needing some service. They're really good about giving you an update on status and even some suggestions that could save you money over the long term. I recently had some work done and one of the parts had a problem. Despite not really being their fault (it was the part) they apologized and did everything to make the inconvenience it caused disappear. They really went above and beyond, which is something most companies don't do anymore. I give a lot of credit to Norm, Christopher, and Brian there for making me feel like a VIP customer. They took an opportunity that could have turned me off from their business and instead solidified my patronage. Thank you!
I was getting into my car to go to work, and my key broke. I didn't know what to do, and i couldn't believe it was happening to me... As soon as i called my sister to tell her what happened, she told me about this man from Xpress Lock... I called, and they sent Jermaine who was very nice, and did a very good job fixing my keys. I don't know alot about cars, I just want to get to work, and I made it on time. I would recommend this service to anyone who had a key problem. I thought the locksmith was very honest, and i called everywhere but Xpress Lock-Out had the best price!!!
Ok, I am a woman who has always hated to go to a garage for car repairs as I know I was always being told incorrect information and overcharged. I did three tests of three different garages here in Wilmington and I have found the spot!! These guys are the best; they try to save you money too. I had them tell me what I needed, I went to a second place to check and they wanted over $200 more for the same work. It is a pleasure to work with an auto repair business that thrives because of integrity and good work!!!
I was told about Ray's by my friend, who Ray has been servicing his fathers' and his family's vehicles for over 30 yrs. Had front brakes done, where he had to chisel off the rotors (on for 9 yrs.) GREAT JOB!! . All that extra work and he still gave me a nice first time customer discount! I left a very satisfied and NEW customer. 5 STARS!!!!!
I was looking for this guy, and nobody would give me his number, this guy did good work, he was very professional, and i knew he was from Xpress Lock-Out, but i found the right number to get a hold of this guy at 302-476-5647 This guy is awesome and i would be glad to recommend him to all my friends and family!!!
Land Rover dealer wanted $2200 to change lock & ignition. Got referred to Xpress Lock-Out (Jermain), and job was done in an hour at a very reasonable cost. Now my Range Rover is back on the road. Please do yourself a favor and call Jermain. ....Oohrah! Semper Fi Marine!
DO NOT listen to the previous complaints. The owner is a professional knowledgeable person. The work performed is world class. Work is timely and the diagnoses is accurate. Do not hesitate to take your vehicle there. Doc
I bring all three of my vans here and they always do a wonderful job. Service are alway done correctly but the wait might be a little long since there are so many people who love their service
I'm very happy to have this store so close by. The tool department is excellent, and usually has what I am looking for. There are times I need other things, and most of the time they have it!
You will like thess guys. Justin is a real pleasure to work wiith. You can trust them to do the job right the first time. Be honest and up front with them and you will get great service.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.