My husband and I needed a towing service on one of these horribly cold days. Pops was there in less than the amount of time that was expected. They did a super job and exceeded all expectations. Thanks!
1806 Philadelphia PikeWilmington, DE 19809
From Business: Rest assured your vehicle is in great hands when you rely on Jack Smith's Towing & Service Center Inc. in Wilmington, Delaware. Our auto service center and towing…
6521 Governor Printz BlvdWilmington, DE 19809
From Business: Holly Oak Towing & Service is a full service auto repair & residential/commercial towing company. In business since 1969, we are family owned & operated.Our state…
Serving the Wilmington Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
2001 Concord Pike #102Wilmington, DE 19803
From Business: Towing And Wrecker Service In Silver Spring, we offer towing services and auto transporters services at affordable prices and a quick response! We are a full towi…
4737 Concord Pike Ste 760Wilmington, DE 19803
From Business: Roadside Assistance Company In Silver Spring, we offer towing services and auto transporters services at affordable prices and a quick response! We are a full tow…
I was set to have a tow. The driver did not show up. When I called him he said he had other things to do and could not take the time to tow us. He then cussed at me again told me he did not have time and hung up. I filed a formal complaint with my insurance company whom set up the tow. I’m blown away by how poorly this company has treated me. I do not recommend to anyone.
I've been taking my cars here since I was 24. Once I was told by the dealer my bushings (sp?) We're bad and it was cost $900 to repair, I took it here told them if it was under $900 to do it and it cost $10 to have them lube them. I know I can trust what they tell me.
This company is horrible. They refused to return calls and then lied in the reporting to the insurance company. The ignorance of pops towing caused us literally hours of frustration in trying to get our vehicle towed. A simple return call could have take care of everything immediately.
I don't believe what Ravenzfann below has said AT ALL... I know Larry personally and have for a long time. Cussing you out and then hanging up doesn't sound like him or how he would treat a customer of his business. My guess is that review was probably written by a competitor Towing Company close by or in the area. It's called, "cut-throat business" plain and simple. Larry is a good man and KNOWS the towing business inside and out. Don't judge him unfairly here!
I took my car in there for a starter replacement. When I got it back, I had a check engine light on - pulling the code with a code scanner showed that the problem was that the knock sensor was't detected. The knock sensor on this car is right next to the starter, so I figured they probably disconnected it to make room and didn't reconnect it. I told them I wanted it fixed, but it could wait until I had time to not have my car for a day or two again.I had to take it back a couple weeks later because it wasn't starting; they charged me $100 and the problem turned out to be that the bolt that holds the positive cable for the starter in place wasn't tightened down enough and shook loose - and they were the ones who put the bolt in. When I got the car back, the throttle linkage was on too tight; thankfully, it's easy enough to loosen, so I just corrected it myself.I had to take it back again a couple more weeks later. Turned out that the positive battery terminal was loose this time - I was a bit embarrassed that I didn't check this first, but they didn't charge labor. What they did do, however, was torque the nut on the terminal all the way on such that the terminal was stretched well farther than it's supposed to.And I had to take it back again another few weeks later. They replaced the starter again, this time. Charged me full parts/labor for it (they did not supply the original starter); the knock sensor turned out to be broken, and they charged me full price for the cost of that even though they're the ones who broke it; and they charged full parts/labor to replace the valve cover gasket, which is completely unrelated and they were not authorized to do.Additionally, they were specifically instructed to give me the defective starter back (I agreed to pay for the core charge) so that I could return it to the original vendor for a refund; however, they sent it back as a core replacement to their supplier anyway.To top it off, there were several things wrong when I got it back:* They attached the throttle linkage even more wrong than they did the first time; the cruise control cable was attached to the pedal cable's pulley and vice versa, so the throttle was stuck open considerably (not just a couple percent, like the first time), and it was not possible to open it all the way.* They did not attach the air intake elbow correctly, causing the intake pipe to pop out and unfiltered air to be entering the throttle body.* They did not put the hose clamps back on the brake booster hose.Do not take your vehicle to them. They're incompetent, and incapable of following direct instructions.