I haven't gotten alterations done yet so i can't speak for that but i had a very pleasant experience at the store. I went in twice and had the same sales associate bc they took down my info and i put a deposit down on a dress. I went in a third time to show an aunt and help me decide between two of them and there was a sample sale! It was a zoo in the place but i had an appointment so i had a dressing room right away and individualized attention the girl was very sweet (mine was tied up). She even helped me to find and try on a different (much less expensive) dress from the sample sale and they let me move my deposit to that dress. Very good for selection too. I would recommend this shop. And they were going to give me a discount on my bridesmaids dresses too. You can't expect individual attention if its a mad house in the place and you don't have an appointment. I also went without an appointment on a quieter night and it was a great experience then too.
I was so surprised by some of the reviews! I went here and the staff was very friendly and more than helpful. I even popped in one evening to show my mom the wedding dress I was gonna layaway. The place was packed with girls looking for prom dresses. They were short on staff but one of the ladies took the time to assist us. I was also there this past week for my bridesmaids dresses. No problems at all. They even gave my bridesmaids a discount on the dresses! I love this place. I would recommend it anyone looking for an AMAZING wedding dress. It blows David's Bridal out of the water!!! LOVE IT!!!
i was very happy with the service and the prices. Selection was great for shoes. Ordered all my favors, and they actually was the same price that i would have paid online, and i would rather deal with a local business. Very happy with the quality of the items i got from them. I had seen guest books online that i liked, but they had them in the shop, and i realized the color would have been wrong. They helped me find one that was perfect.