I am apalled and shocked at the lack of professionalism and customer service with this business! I went here to try on bridesmaid dresses which I found on-line and were told they were only available at Christine's. The first time I went there we were cmopletely rushed through the looking process and the consultant acted as if she was completely bothered by us. Nonetheless we did end up finding the perfect dresses and decided to order them there anyway. We were told it would take 6-8 weeks to bring them in. We placed the order on March 1, 2011. On july 21, 2011 we were informed they were finally in. We made an appointment for fittings/alterations. Again, upon our arrival we were treated rudely and were rushed. Once the dresses were brought out we realized that they were the wrong color!! I had 3 bridesmaids, all of whom ordered brown, and I now had 3 dresses, one brown, and 2 grey!! Christine said it was MY fault because that's what I told her to order, which was false. When we ordered the dresses Christine even gave us a swatch of the brown color so that I could coordinate the tuxes.
She told me that she would do whatever she could to correct this and call me first thing in the morning, which was a Friday. Their hours are listed as 11 a.m . - 3 p.m. Of course, I never received a phone call. I tried calling, faxing a letter, emailing and NO RESPONSE. I had to call the designer personally to try and correct this situation, and was informed that the soonest they could re-order dresses would be for delivery 4 weeks after my wedding :-( I'm now in a position with no bridesmaid dresses and my wedding is in 4 weeks! This place has completely ruined my entire wedding!! Please take my advice and DO NOT SUPPORT THIS BRIDAL SALON!! THEY ARE SCAM ARTISTS, LIARS, AND FRAUDS!!!! I did file a complaint with the BBB and hope something gets resolved. . . .