Emmanuel Hair Designers

I visited this salon to have a simple touch up done by Shawn Bobo. She applied the chemical and once I was rinsed out, I notice clumps of my hair coming out. She tried to hide it by preventing my to view the mirror. She then took the hair that was falling out and refused to give it to me when I asked for it. I felt her roughly pulling thru my hair and got up to look in the mirror and then saw my hair matted and so clumped that a comb/brush could not be used. I immediate asked her to refrain from touching my hair but she actually pulled my arm and pushed me into the chair by my shoulders and started roughly pulling through my hair again. I got up from the chair again and and asked her to keep her hands off of me. I fell into tears as I assessed the damage of my hair in the mirror. In an attempt to hide the damage from other customers she put me in a room in the back which I refused to remain in. OTher patrons saw my hair making comments of how terrible her services was because I would have to have my hair cut being the clots of hair would not come out. I did not want further damage to my hair so I had to leave the salon with wet, tangle, broken, damaged hair. At no time did Shawn apologize or take ownership of the situation. SHe tried to blame this disaster on my hair being oily. Once all clumps were removed I had a 10 inch diameter ball of hair which broke off. In order to even my hair it will have to be cut to ear length. My hair at arrival of the salon was past shoulder length. i am filling complaints against this salon and the stylist. I only gave it one star because that was the lowest available. DO NOT GO TO THIS SALON OR HAVE SHAWN BOBO STYLE YOUR HAIR.