Terrible customer service. I had an appointment scheduled for 4 pm, I arrive and the beautician is not even there. The gentleman that was sitting at the desk advice the beautician went to run a quick errand and will be right back. The beautician did not come into the shop until 4:50 pm. When seated in the wash chair she ask me did I have an appointment I advise her yes and tell her I came into the shop the night before to get a quote and make an appointment. She ask me how much did they advise me to get my extensions washed and I answered $50, she tells me the price is $60 and up. I advised her that's not what I was quoted and in addition I had an appointment scheduled and she was almost a hour late. She advised me that my name was not in the appointment book and the price is set for $60. Long story short she did not do my hair, but as good customer service I would think she would apologize for the miscommunication between her employee and myself in addition to her being late. Instead she had every excuse about my name not being in the appointment book and she's not adjusting the price.
133 CenterwayGreenbelt, MD 20770
From Business: Angel's Touch Skincare and Wellness is a new destination and upscale Beauty and Wellness Lounge, serving the Greenbelt, MD and the entire DC Metro area with excep…