I had the worst experience ever. I went in the salon to get a silk press and ends clipped. Everything looked good until i had to wash my hair and my natural texture did not come back. I have been natural for 3-4 years without a relaxer. I have wavy tight curl pattern hair so when i washed it that was the curl pattern i was expecting to see but that wasn’t the case. My ends were very straight. So wearing my hair natural is not happening now. When i straighten my hair it’s very stiff and have little to no bounce like it did once before. They stripped my burgundy color to a now orange color and i don’t understand why being as though they do a lot of color to people hair. I don’t know if they put a perm or some type of keratin product in my hair but it wasn’t asked of them and now my hair is damaged. I’m beyond upset and will never go back to this salon ever
My daughter 's chips got stuck in the machine and Monica flat out refused to give my baby girl the potato chips by getting the key or giving the key to her staff to open the machine. My daughter was there for 3 hrs getting her hair done. I had to let Monica know what she's doing is wrong before she realized I was steaming serious and gave the staff the key to the machine after 20 mins. Monica is mean as a snake and I will never step my foot or recommend this salon to anyone. They also use extremely hot combs and burn your hair out. This owner chose a bag of chips over 3 customers. This alone can tell you how intelligent she is.
For the past 18 years I have gone to this place to get my hair done it was a great experience but now I am not sure I want to go back it is owned by Koreans there are African American hair stylist the Koreans do nails and etc the hair stylist are good at styling hair but the customer service ducks socks really bad the Koreans speak their own language which I think is disrespectful when they know they can speck American English I am getting to the point I am tired of supporting their funky businesses get them out of here please
Phrenchie does an excellent job on hair itself and in my opinion, she is the best in the area....