Everybody working here knows where the products are and what they are for. When coming into the store you can always find amicable, diligent clerks who do their job but don't hang on you constantly or make sales pitches for things you don't need. My only complaint goes to corporate management, and that is that the employees should be permitted to have the front doors of the business wide open in nice weather. Unfortunately, more that a few of the products are highly toxic and the store needs as much fresh air as possible, but corporate says "no". The solution of course is to stop peddling chemicals that will be the end of human life on what remains of the planet. Overall, a very friendly store conveniently located though many of the products offered will mean Near Term Human Extinction.
Unfriendly and unprofessional employees that are condescending to women. I gave them one last shot after new management took over and they BLEW IT! I will never step foot in this location again.
Faxed in our order. A week and a half later did not hear anything. Called twice . Both times got their voice mail. Left message and still no call back. Finally talked to Tammy. She tried to help but said in order for a PO# we needed to fill out new paper work. Even after we had had an account before. Emailed customer service and never heard back from them. I guess they don't care about our business as long as they are doing good.
This is just a perfect place to look for that wedding gift that you want to give your friends. They have great prices in here and a warranty policy that will make you blush.
They have some of the best power tools in here! I love how their sales representatives always make sure that you know what you need to know.
Ace is really "the place" !!!! Took my husbands belt for repair(he lost both screws on the buckel) to a shoe repair place next to ace on pima and craycroft.The owner said he cannot repair it does not have such small size screws so I said "Oh well I guess I will go next doo to Ace" "Ace is the place,right?" and he answered "thats what they say" sure enough I walked in was directed to the back and Eric solved my problem! he found the screws but had to clip them shorter,drill the holes again,screw them in and glue with super glue and finally the belt is back to perfect! and when I asked him for a receipt for the cash register he said"oh no,its just a couple of screws,come back and see us" unbelievable! I grabbed the manager card and wrote down Eric on the back and here I am letting everyone know that "Ace is the place" especially the one on Pima and Craycroft! Manager Sherry Kekic "Eric deserves recognition for following your motto" Will be back for sure! Thank you Eric also from my husband!who said "wow,there are still nice people here"Nadia Larsen