One star is way too much. Barbara made every visit there for my boyfriend and I getting our passports a living hell. She's the rudest, nastiest human being I've ever had the displeasure of associating with. Why she still works there is beyond me. She has NO business dealing with customers. She should be working in the back somewhere away from all civilization- and the woman standing next to me had the very same experience. Get that woman out of there!!!
This Post Office has terrible customer service!!! I just moved and after driving across town twice to 2 other post offices to find out where my paper paycheck was, i was finally told that this post office would have it based on my zip code. I really needed my paycheck for the upcoming Veterans Day weekend, and since i didn't know this post office closes at 4:30, i barely made it there at 4:30 and i tell the guy i just need to pick up my mail they are holding and it has my paycheck in there, and he's like "sorry we close at 4:30" and shut the door in my face! He could have took 2 minutes to give me my mail KNOWING they won't even be open until Monday! He has terrible customer skills and is very unprofessional!!! The hours should be extended as well. USPS has caused me a HUGE inconvenience and this has got to be the worst post office in Savannah by far!
My mail has been sitting their for two days, not too bad though. Nice service and quick times. When its time to work they really WORK
1 star is generous. I have had a P.O. box at the Fahm St. location for 4 years now only because it's the closest location. It's really a shame when you are in a good mood (or even an average mood) only to have the joy sucked right out you when dealing with these people. It's like they take pleasure in doing whatever they can to make you as miserable as they are. Really, if you hate your job so much (I'm talking to YOU Barbara), why don't you find another one so the rest of us can go about our day-to-day in peace. The other counter attendants there are just about as bad.
Good customer service and they care about their customers.
Always courteous and polite. Have used this station for years and have always had excellent service.
This particular post office is ran by thieves. Please stay away! They steal customer's mail and then they don't even care that they're getting complaints. If you must send stuff, send by UPS, FedEx, or PayPal. This is legalized theft but it's still wrong.
Stay Away as far as possible. The worst service I ever had in my life. I was asking for additional information about shipping/packaging. The lady told me to "go look at it" (high pitch voice). I would never ever ever step in this place again. Horrible Horrible experience.
How would you provide a service and make people Happy? maybe communication is a key factor.The post office has none: 1.The phone is kept unanswered. 2. The computer tracking system for packages is always behind (The package sits on the shelf before it register its location). 3. No system is implemented to inform customer. And to top it all, 4. The staff is irresponsible.If I run my business this way I'll have to rely on HAND-OUTS; Oh yeh I do rely on handouts.