Tillett's Automotive

Tom knows his Subaru's....pleasant office staff..honest, fair pricing...accommodating when you have a crisis and can't wait for an appointment...plus the cleanest bathroom in Santa Rosa !!

Tom was able to diagnosis my car with the motorboat imitation I hummed at him while explaining the problem. He really listened to what I had to say and didn't treat me like an idiot. The car was fixed to my satisfaction, at a reasonable price and in a timely fashion. As usual I am very satisfied with Tillet's.

"I have referred 4 Subaru owners to Tillet's and all of them have been equally happy.

Tom Tillet also gave me an excellent referral when I needed some radio/player work done."

I have been a faithful customer for over a decade. Tillet's has never failed to provide excellent service in all respects. The work is always complete. The estimate is always accurate and reasonable. They have always offered a loaner car at no additional cost.

They take your car seriously. They try to provide an honest and fair quote.

Captain really nailed it this time. I had come in about a month ago and I had heard a kid (not more than 23) come in and complain about service that he claimed had wrecked his car. He was just looking for an outlet to complain because I heard everyone from Tillet's try and resolve the issue with the customer but he was having none of it. He was very rude and not responsive, and his tale didn't add up. Anyways fast forward to yesterday and Marv remembered me from that day and said that sincere I had to endure that incident, the oil filter was going to be done for free. WOW! Seriously, THAT is definitely a good way to make a customer's experience a memorable one AND keep that customer coming back :) I am sure it's personal touch like that that keeps most people I know raving happy about Tillet's.

I love getting my car fixed at Tilletts! It's like going to see friends who fix your car promptly and just for what they said. Very nice people.

We have been coming to Tillett's to care for our SVX for many years, since they were in a small garage, and the service and professional care has always been outstanding. It is a great accomplishment for them to grow the business and keep up the great level of service. We always enthusiastically recommend Tillett's!

Great work "Pearl" our Subaru love's Tillett's Automotive. She gets a good cleaning and she is roaring to go. Yes roaring like a well kept engine. Thanks for all your hard work!

Always have friendly and efficient service.

Prompt, pleasant---I waited until the car was finished. Your waiting room is comfortable. Very agreeable service...now about the automotive stuff...I go on trust, because that is why I am here!!!

Always treated like family when I go to Tillets. Tillett's Automotive is the best! I trust their work, they are friendly, honest and you get a free loaner car when yours is being worked on. I highly recommend Tillett's.

First rate: you know what you're doing & do the right thing,. back your work up, are informing, and there....

Huge thanks to everyone at Tillit's for going above and beyond. I can always count on them to do great work and stay within the estimate. After all the years we've been going to Tillet's I've never been anything but satisfied. Having a mechanic I can trust is priceless.

These people really care about the job they do which is something you might not find everywhere. I like them and will use them again.

Tillett's Automotive puts their customer first. Thanks for the quick appointment and service I received.

The staff at Tillett's is helpful, courteous and professional. I am always pleased with the service and the timeliness of the repairs. I love the free loaner cars!

T.L. Tilletts has professional service-- always reliable, patient, flexible, and good at what they do. I trust them absolutely.

Tillet's was completely understanding and amiable concerning an on going problem. Their attention to customer service for over 10 years is THE best!

As usual it was a great experience at Tilletts. I even had an over estimation in my expenses so when I arrived to pick up my car I paid less! Everybody is so awesome over there. Really good people. I recommend this place highly.