My first time hearing about Y Bark Alone was when a friend told me they found a new groomer and she worked at this grooming/borading/daycare facility. My furbby needd his nail trimmed badly! so i was like well why not take my baby for a spa day. When we walked in we were greeted at the desk and went back to have a nail trim. The groomer was so nice. She worked with my baby so well and sat on the floor with him. After we got the grooming done, I asked about the other facilities. We got a personal tour and we got to see all the great rooms they have. There is a very nice room for boarding if a dog is having a bad day. But the play room really took the cake. It was so big and watching the dogs all run around and play was wonderful. There was plenty of fresh water set out, and if any dogs started to bicker it was broken up right away. I thought to my self right away that i would be back. All of there staff were very friendly. Not only were they wiling to get us in right away, they also offered advice about local pet care options and places where I could save money. helping me out instead of trying to take my money. I will always recomend this facility and will be coming back often!
Outstanding service, I have been to a couple daycares and this place is special. The place looks great. The service was outstanding. I used there grooming service and Robin was exceptional, my family was correct about sending me here !! Was a pleasure and will be back!!!
I've had nothing but great expirences with Y Bark Alone! The front desk is always so helpful,professional & friendly! The facility is always clean and my dog loves coming here!
Terrible customer service. The front desk associates are never welcoming and the owner is never there. I've asked for her several times and the young lady who is up front there says that she doesn't know when she will be in. How are you running a business and you aren't even there and the help that you have there is incompetent and don't even seem to be interested in my concerns for my dogs well being. I considered coming here but will not be bring my dogs here because this place lacks professionalism.
They never answer the phone. I called several times over the course of 2 hours and no one answers the phone.
We used Kennelwood for boarding and grooming of our dogs. Kennelwood is very professional and you know your pets are in good hands. The quarters for the pets are good sized and kept clean. We also used Kennelwood for one-on-one dog obedience training for a challenging and active dog. The training was very successful and both we and our pet are happier.
We used Pleasant Valley Kennels for 12+ years. Our dogs always enjoyed staying at PVK. Each dog has his own indoor kennel as well as his own outdoor run. The runs are very large and the dogs can access the runs when they want. The runs provide your dog the ability to get fresh air and get some exercise. One of our dogs needs daily medications and the staff always ensured that the medicine was given as prescribed.
My dogs love coming here. This location has the cabana rooms which have a small private outdoor run attached, so the dogs can go in and out as they please. They also allow my 3 small dogs to be boarded in the same room (extra charge per dog) which I really like. The staff here treats my dogs so well; over the many years I have taken them here-they have formed attachments to some of the long time staff. My dogs always come back happy from their stays here. At this location, you can drop off before hours for a small charge (I've had to drop them off at 3:30 am before a trip before) and you can also pick them up after hours for a small charge. I love this feature, and so no longer worry when my flights are delayed. They are in a location which is very convenient to the airport, so even though these is a location much closer to my house, this is the one I use.
My long-haired Coton de Tulear has been coming here since he was a puppy and they have always done a fantastic job with him, keeping him neat and elegantly trimmed in his puppy cut every few weeks. Even when he made a mess of himself and had to be shaved, they spent hours trying to save his beautiful coat before having to go the shaved route. Set up a regular appointment and even your difficult to care for dog will be the handsomest dog on the block.
Couldn't be happier with the services and staff! Pleasant, friendly, good to our doggies! The daycare is clean and our dogs really enjoy playing with the other dogs! Competitive pricing, good deal.