These guys are simply the best! I hate money, financing and all things capitalism but Alex and Greg at Carlson made the whole experience manageable and pleasant. As a first time home-owner I needed all the help I could get and they were very helpful, knowledgeable and kind. A++++!
I found Carlson Mortgage when doing a search for local mortgage professionals on Yelp. I did their online preapproval on the website. Within 24 hours I received a call from a loan officer, who scheduled a face-to-face meeting to go over the mortgage process and some sample closing worksheets, which I appreciated as a first-time home buyer. I even received a realtor recommendation and was able to negotiate a very good deal on my first home. I would use them again in the future, if I ever need to.
My wife and I contacted Carlson Mortgage when our realtor suggested that we get another quote for our purchase loan. Their quote was better and they made the home buying experience a lot less stressful than we anticipated. Very friendly and professional from beginning to end. I was able to always get a hold of them to have my questions answered. Very happy with the service provided.
I’m a first time home buyer so I had to rely on someone who can help me understand the mortgage process and deliver on their promises. Greg was there every step of the way and answered all of my questions promptly. He helped me choose the best mortgage option and attractive low rate based on my requests. He is very knowledgeable, but he listens carefully before he gives his professional advice. If you are a first time home buyer or ready to move, I would definitely recommend contacting Greg with Carlson Mortgage. He made this complicated process seem so simple, even when we incurred a few challenges with other parties involved in this process. Closing went pleasantly fast, my family and I now have our own home!
I was at this T-Mobile on Saturday 2/10/18 and the manager who claim his name was Craig was very rude, unprofessional, he gave very poor customer service I wouldn’t recommend anyone go to this store! He told me is wasn’t his job to provide me with certain information about my account. My brother & I had to call in and file a complaint about the manager and the poor service he provided! The service, the experience, was an absolute ZERO!! We let the store unhappy, and still with no answers about our account!
I found Carlson Mortgage online when searching for local mortgage brokers. They popped up as number one on the list for Missouri and now I know why. I was working with another bank and wanted a 'second opinion'. The loan officer that I dealt with was very personable and took his time to educate me, going beyond my expectations. He analyzed the loan estimate from the other bank and his quote had a slightly lower interest rate and $800 less in fees. Unfortunately, an appraisal was already ordered by the other lender, so I was too far in the process to switch. Even then, the loan officer stayed in touch to help me navigate the process with the other lender, all the way until closing, to ensure that my home buying experience is stress-free! I will use him from now on for my future home endeavors and will refer everyone purchasing a home to them. If you are looking for professional honest loan officers, Carlson Mortgage would be the place to go!
We've worked with Carlson Mortgage on several occasions - twice for a purchase and once for a refinance. Besides having the lowest rates EVER (and we got quite a few quotes the very first time), their loan officers are always available to answer any questions that we have and do so patiently and promptly. We've never had to pay any lender fees or points and they don't outsource their processing, so there was not a processing fee involved. All of our transactions closed within 30 days and one of the refinances actually closed in about 20 days. Also, one of the purchases was done with us being out of state. We were able to sign everything electronically and do a power-of-attorney closing, without even having to fly to Missouri. They are the company that we can always trust and they have our business for life.
I have used Carlson Mortgage now twice. Once for our home purchase (30yr conv) and just now again for a 15yr refi conventional. I literally emailed Alex every 3 months checking in with interest rates and he always got right back to me. He was able to show us we could even do a 15yr when we never thought that was a possibility. He got us an amazing rate with an excellent lender AND we closed effortlessly in about 20 days start to finish. I was always updated and never felt out of the loop or unsure of our decision to make the leap to a 15yr. Alex is so knowledgeable. So happy we found him! Will recommend for life! Thanks again, Alex!
This is my second home I have purchased using Carlson Mortgage as the lending agent. My first purchase was for a rental property, my second for a single family home. Each time, Alex Gorodinsky walked me through the process, addressed my concerns, and made sure I understood and felt comfortable every step of the way. I wouldn't recommend anyone else. Thanks Alex!
This is a terrible company The staff is very disrespectful if you do not meet their requirements they will hang up on you I would never advise anyone to work for this company .